The purpose of this study was to examine acute distress in a group of 65 shop employees, of which 72% had been victims of armed robbery and the others had suffered life-threatening circumstances, physical or psychological assault or captivity, or they had seen people being injured or killed. In all, 25% suffered from acute stress disorder. A number of associations were found between background variables (gender, age, marital status, education, and life events) and traumatization, symptomatology, defense style, social support, and coping style. Previous workplace training in relation to robbery was not associated with symptoms. Gender, marriage, contact to other victims, optimism, and anxiety explained 60% of the acute stress disorder variance.