2020
DOI: 10.3390/foods9050643
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Social Cues and the Online Purchase Intentions of Organic Wine

Abstract: This study investigates how online store atmospherics (i.e., social cues) affect consumer purchase intentions of organic wine. A between-subject experiment with a quantitative survey conducted among German consumers reveals that the mere presence of social cues (i.e., a chat box) on a wine sellers’ online platform positively affects the intention to purchase organic wine from this online store because social cues elicit perceptions of social presence that translate into trust in the online store and brand trus… Show more

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Cited by 12 publications
(8 citation statements)
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“…As a result, brand image is crucial, especially when differentiating goods or services based on concrete quality criteria is challenging (Yi et al, 2018). In a similar vein, Sohn et al (2020) suggest that brand image influences both purchasing behavior and intentions for online purchases in a positive way.…”
Section: Brand Imagementioning
confidence: 97%
“…As a result, brand image is crucial, especially when differentiating goods or services based on concrete quality criteria is challenging (Yi et al, 2018). In a similar vein, Sohn et al (2020) suggest that brand image influences both purchasing behavior and intentions for online purchases in a positive way.…”
Section: Brand Imagementioning
confidence: 97%
“…As a result, contextual cues have become a major force for enterprises to realize personalized recommendations, human-computer perception and other intelligence solutions in the shopping scene. Therefore, contextual cues represent one of the critical factors that influence consumers' perception (Liu et al, 2019), willingness (Sohn et al, 2020;Langan et al, 2017;Kukar-Kinney and Xia, 2017) and behavior (Liu et al, 2019;Mazaheri et al, 2014) in the online shopping. Subsequently, numerous studies have established their utility.…”
Section: Related Theories and Literature Review 21 Contextual Cues Th...mentioning
confidence: 99%
“…The S-O-R paradigm (Mehrabian and Russell, 1974) provides an orientation for understanding users' cognitive, emotional and behavioral responses in the online environment (e.g. Rodríguez-Torrico et al , 2021; Sohn et al , 2020). We considered the S-O-R paradigm to be a suitable theoretical underpinning for the current study.…”
Section: Theoretical Background and Hypotheses Developmentmentioning
confidence: 99%