“…The purpose of gamification is to increase consumer motivation and facilitate consumers' participation in gamification activities through intrinsic and extrinsic motivators, and to provide a pleasant experience (Von Ahn and Dabbish, 2008;Conaway and Garay, 2014;Xi and Hamari, 2020). Reward, competition, autonomy, and absorption are the most common game dynamics in the literature on gamification (Agarwal and Karahanna, 2000;Gottschalg and Zollo, 2007;Liu et al, 2007;Hordemann and Chao, 2012;Kapp, 2012;Mullins and Sabherwal, 2020), these elements must be available in order for gamification to be used (Conaway and Garay, 2014). As a result, consumers are encouraged to further participate in the system (Gottschalg and Zollo, 2007), which ultimately affects purchase intention.…”