2020
DOI: 10.1007/s12525-020-00446-z
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Smart mobility – an analysis of potential customers’ preference structures

Abstract: Cities around the world face major challenges caused by the extensive use of private cars. To counteract these problems, a new paradigm is necessary which promotes alternative mobility services. ‘Smart mobility’ refers to a new mobility behaviour that makes use of innovative technical solutions, such as the IT-supported combination of different alternative mobility services during a trip from an origin to a destination. Unfortunately, relatively few customers use apps that provide recommendations for smart mob… Show more

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Cited by 16 publications
(4 citation statements)
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“…Smart mobility is based on applying innovative technical solutions and different alternative mobility services (Schulz et al 2021).…”
Section: Smart Mobilitymentioning
confidence: 99%
“…Smart mobility is based on applying innovative technical solutions and different alternative mobility services (Schulz et al 2021).…”
Section: Smart Mobilitymentioning
confidence: 99%
“…& The second paper focuses on smart mobility services, a field that has emerged with the convergence of networked vehicles, mobile apps and digital platforms. In their research, Thomas Schulz, Markus Böhm, Heiko Gewald and Helmut Krcmar shed light on the desires, priorities and needs of the potential customers of these services (Schulz et al 2021). A differentiated analysis presents valuable insights on the role of factors such as price, age or functionality, which are important to understand and to design such smart services.…”
Section: Articles Of Present Issuementioning
confidence: 99%
“…One of the key areas is public transport and passenger transport processes. Issues related to mobility help cities improve the quality and comfort of travelling (Schulz, Bohm, Gewald, Krcmar, 2020;Pawłowska, 2017). The impact of the COVID-19 pandemic has significantly affected transport processes in urban agglomerations and also influenced the demand among passengers for the services provided (Kieu & Cai, 2018).…”
Section: Introductionmentioning
confidence: 99%