Smart Interactive Technologies in the Human-Centric Factory 5.0: A Survey

Abstract

In this survey paper, we focus on smart interactive technologies and providing a picture of the current state of the art, exploring the way new discoveries and recent technologies changed workers’ operations and activities on the factory floor. We focus in particular on the Industry 4.0 and 5.0 visions, wherein smart interactive technologies can bring benefits to the intelligent behavior machines can expose in a human-centric AI perspective. We consider smart technologies wherein the intelligence may be in and/or behind the user interfaces, and for both groups we try to highlight the importance of designing them with a human-centric approach, framed in the smart factory context. We review relevant work in the field with the aim of highlighting the pros and cons of each technology and its adoption in the industry. Furthermore, we try to collect guidelines for the human-centric integration of smart interactive technologies in the smart factory. In this wa y, we hope to provide the future designers and adopters of such technologies with concrete help in choosing among different options and implementing them in a user-centric manner. To this aim, surveyed works have been also classified based on the supported task(s) and production process phases/activities: access to knowledge, logistics, maintenance, planning, production, security, workers’ wellbeing, and warehousing.

Review of Industry 4.0 from the Perspective of Automation and Supervision Systems: Definitions, Architectures and Recent Trends

“…Human-machine interaction technologies can assist the operator through virtual or augmented reality to facilitate assembly or maintenance operations, or even in cases of remote diagnostics [127]. Augmented reality can assist the operator in assembling complex objects as well as in quality checking; it can also provide the worker with information, such as technical data, manuals or maintenance history, and it can also improve efficiency by providing relevant information in a timely manner, as well as geographically locating it in the appropriate place [128]. Virtual assistance involves support for the human operator in maintenance through appropriate visualization of data and information, providing an overview and better understanding of ongoing activities and processes [124].…”

Industrial Internet of Things (IIoT) and Other Industry 4.0 Technologies in Spare Parts Warehousing in the Oil and Gas Industry: A Systematic Literature Review

“…Liu and Ma [62] touch upon this gap in research on IoT in warehousing: they study IoT from a green and sustainable viewpoint, describing how IoT's efficiency effect in the warehouse leads to positive environmental impacts previously unseen in warehousing. Brunetti et al [63] identify augmented reality and IoT as the most relevant Industry 4.0 technologies in warehousing. IoT is stated to support product traceability, storage condition monitoring, asset management, tracking of personnel, security, and warehouse facility conditions [63][64][65][66][67][68][69][70].…”

“…Brunetti et al [63] identify augmented reality and IoT as the most relevant Industry 4.0 technologies in warehousing. IoT is stated to support product traceability, storage condition monitoring, asset management, tracking of personnel, security, and warehouse facility conditions [63][64][65][66][67][68][69][70].…”

Human-Centric AI : Enhancing User Experience through Natural Language Interfaces

“…The conversational and user-friendly interfaces made possible by this combination have improved user experiences in a wide range of fields. This research not only explores the theoretical underpinnings of Human-Centric AI and NLIs, but it also looks at their potential applications in a variety of fields (Brunetti et al, 2022; Naren, T.V., et al, 2023).…”