Skill set issues in aircraft maintenance from industrial revolution 4.0 context: A document analytics survey

Abstract

BACKGROUND: Aircraft maintenance and repair are critical tasks in the aviation industry for improved aircraft service and safety. Many articles and reports describe personnel factor and skill issues contribute to many aircraft incidents. Aircraft maintenance personnel needs to level up their skill set to match with task requirements in the setting of Industry Revolution 4.0. OBJECTIVE: The aim of this paper is to investigate document set that describe human errors and skill mismatch as a human factor in aircraft incidents and problems. It also discusses on the findings and management of the aircraft maintenance skill issues. METHODS: The study uses a document analytics tool to assess a set of online articles that discuss aircraft maintenance incidents and skill mismatch issues. The experiment is divided into four (4) modules: I collection of online articles and reports, (ii) document pre-processing, (iii) text analytics, and (iv) visualisation. RESULTS: The experiment’s results show that the majority of documents discuss aircraft maintenance, skill mismatch, and training gaps. CONCLUSION: We can conclude that the document dataset primarily discusses aircraft maintenance and skill set issues using the document analytics. Consequently, the management of aircraft maintenance workforce skill set issues by having initiatives for upskilling and reskilling Furthermore, firms should foster a culture of continuous learning and develop a mindset among their employees that allows them to adapt to new technologies and information in aircraft maintenance.

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“…It covered the conclusions and solutions to the problems with aviation maintenance expertise. The study's findings indicate that the bulk of documents talk about training deficiencies, skill mismatch and aircraft maintenance (Thulasy et al, 2022). Research suggests that in order to successfully adopt total quality management (TQM) for sustainability in Indian enterprises, building a thorough structural relationship between various barriers is essential.…”

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“…It is crucial to assess how IR 4.0 will impact the current organisational structure, what new needs RMAF will meet, how these requirements differ from RMAF's previous work, and what training and expertise RMAF will need to do these jobs efficiently. As we enter the next phase of industrialisation, the maintenance sector will witness a tremendous deal of automation and integration (Thulasy et al, 2021).…”

“…Aircraft maintenance, which includes engine systems, armament systems, flight controls, electrical systems, avionics systems, on-the-job training, and advanced courses, are all part of this field (Thulasy et al, 2021). Aircraft mechanics are responsible for the maintenance and repair of planes and helicopters.…”