Industrial Revolution 4.0 Digital Competencies Instrument for Measuring Aircraft Maintenance Technicians

Abstract

The integration of Industrial Revolution (IR) 4.0 technologies in the aviation industry requires welltrained and adaptable aircraft maintenance technicians (AMT). This study examines the gap in digital competency assessment in the initial training of Royal Malaysian Air Force (RMAF) technicians. To address this gap, the study develops a survey based on IR 4.0 digital competencies on seven dimensions, namely: problem-solving, communication, active learning, technical knowledge, analytical and critical thinking, technology skills and experience and lessons learned required for aircraft maintenance. The survey is validated by three expert panels specialising in aircraft maintenance and IR 4.0 readiness. A total of 234 AMTs participated in the survey, providing valuable demographic information about the respondents. Findings from the survey show a higher proportion of skilled AMT in the 21-30 and 31-40 age groups compared to low-skilled AMT. It is noteworthy that there are significant numbers of lowskilled and skilled AMTs in all squadrons. Many Air Corporals, Air Sergeants, and Flight Sergeants have high qualifications, but some have low qualifications. In addition, No. 12 Squadron has the highest percentage of low-skilled AMTs with less than five years of experience, while No. 10 Squadron has the highest percentage of those with more than ten years of experience. The descriptive analysis of the study sheds light on the skills and competencies of the AMT. From the results, there is a need to address and improve digital competencies, especially in the context of IR 4.0, to ensure a highly competent workforce in the aviation industry.