“…Several researches have applied the DMAIC method as structured procedure to solving manufacturing problems with multiple CTQs. Some manufacturing applications are summarized as follows: automotive [11]- [14], casting [15], direct selling [16], extrusion [17], iron ore [18], printed circuit boards [19], [20], textile [21], [22], touch panel [23], white goods [24], services [1], [25], [26] and education [27]. In addition to the aforementioned papers, the book ''World class application of Six Sigma: real world examples of success'', by Antony et al [28], brings other interesting manufacturing applications.…”