2020
DOI: 10.5209/rgid.71124
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Sistema de información en línea para evaluar el desempeño de servicios de utilidad pública prestados por Municipios

Abstract: Para atender las demandas de una sociedad cada vez más joven y digitalizada, más exigente y con mayores expectativas respecto a la calidad de los servicios públicos que debe proveerle el Estado, realizamos una revisión documental en buscadores y repositorios científicos y técnicos, concluyendo que el empleo de Sistemas de Tecnologías de la Información es una estrategia efectiva para identificar áreas de oportunidad para mejorar la gestión del gobierno local. En este contexto, y a partir del estado de la técnic… Show more

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“…To further clarify what the Budgeting for Results process implies, it is important to remember that a primary objective of public administration is to have a State that can effectively, quickly, efficiently and fairly provide the public goods and services that the population needs. For this, we have the Public Budget as the main financial and economic planning tool for the realization of the State's designation, distribution and stabilization responsibilities (Hernández and Orduña, and Lagunes, 2020;Villasmil, Romero, F, and Socorro, C, 2021).…”
Section: Introductionmentioning
confidence: 99%
“…To further clarify what the Budgeting for Results process implies, it is important to remember that a primary objective of public administration is to have a State that can effectively, quickly, efficiently and fairly provide the public goods and services that the population needs. For this, we have the Public Budget as the main financial and economic planning tool for the realization of the State's designation, distribution and stabilization responsibilities (Hernández and Orduña, and Lagunes, 2020;Villasmil, Romero, F, and Socorro, C, 2021).…”
Section: Introductionmentioning
confidence: 99%