Simulation of the Actions of the Agent-Customer During the Procurement Procedure as a Way to Improve the Organization of Production and Economic Activities (On the Example of the Russian Railways Holding)

Abstract

The article presents the results of simulation modeling of the actions of the agent-customer in the procurement procedure in the framework of the development of a quantitative approach to business process management. During simulation, verification was performed and the efficiency of the developed method of actions of the agent-customer within the framework of purchasing business processes was proved. In order to verify the results and the proposed methodology, alternative calculations of the procurement process are presented. The results of simulation modeling of the purchasing process are implemented in the MatLAB application software package. Due to the decomposition of modeling actions in the procurement procedure, calculations are performed to verify all the processes under consideration and the results are shown for each stage separately. The results of variant calculations are presented in the form of quantitative and graphical information that can be used for making final management decisions, as well as for further formalization and automation of the business processes under consideration in network organizational structures. The output quantitative information does not contradict the General idea of procurement activities. Conclusions are drawn, which show the relevance of the developed methodology and model for further research of resource provision in network organizational structures when improving the organization of production and economic activities. The possibility of using the proposed methodology and model to improve production processes in the Russian Railways holding is shown.