Simulation-Based Empathy Training Improves the Communication Skills of Neonatal Nurses

Shao, Yu; SUN, Hui; Huang, Jing; Li, Min Li; Huang, Rong; Li, Na

doi:10.1016/j.ecns.2018.07.003

Cited by 37 publications

(43 citation statements)

References 32 publications

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“…A quasi-experimental with single group pre-test post-test used in the study. They found that the behaviors of nurses toward communicating empathetically improved significantly after undergoing the simulation training [45]. There are many similarities in this study with research conducted by NaSaho et al in terms of research methods, research settings and the intervention.…”

Section: Disscussionsupporting

confidence: 74%

Is Training Effective to Develop Individual’s Soft Skills in Organizations? Emphatic Communication Training on Friendly and Helpful Behavior in Private Hospital

Hindiarto¹,

Hidayat²,

Riyono³

2020

TOPSYJ

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Background:Training is a common activity done in HR management practices. However, previous studies on the effectiveness of trainings show inconsistent results, in particular, on developing soft skills. Theoretically, achieving effectiveness is more difficult compared to hard skill training. Objectives:This study is aimed at examining whether training is effective to develop individual's competencies in an organization, especially in the area of soft skills. Methods:This research uses experimental method by The Untreated Control Group Design with Pre-Post-Test. The study was conducted at a private hospital X in Semarang city. The participants of this study comprised of 496 subjects, which were divided into experimental and control groups. The intervention given to the experimental group was empathic communication training which is aimed at building sumeh (friendly) and nulungan (helpful) behavior, as the actualization of organizational values. The measurement of friendly and helpful behavior was done before Emphatic communication training is effective to develop friendly and helpful behavior, where both of the behaviors are included in soft skills category.

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Section: Disscussionsupporting

confidence: 74%

Is Training Effective to Develop Individual’s Soft Skills in Organizations? Emphatic Communication Training on Friendly and Helpful Behavior in Private Hospital

Hindiarto¹,

Hidayat²,

Riyono³

2020

TOPSYJ

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show abstract

“…In fact, others authors have shown that emotional involvement, characteristic of Affective Empathy, impedes healthcare professionals from working effectively. While the ability to empathize based on understanding the patient's emotions has positive effects on the healthcare professional's response (Navarro-Abal et al, 2018; Shao et al, 2018), the affective component of empathy can be a disadvantage for clinical practice, since it generates feelings of excessive responsibility and insecurity about caregiving and patient care (Schwan, 2018). This negatively affects the feeling of self-efficacy, and ultimately, the self-esteem of the healthcare professional.…”

Section: Discussionmentioning

confidence: 99%

“…Although empathy is a major component of healthcare work, excessive identification with the emotions of patients and family members can generate anxiety and exhaustion in the professional (Kompanje et al, 2015; Schwan, 2018). Thus, increasing cognitive empathy, and thereby, diminishing the affective component, generates benefits in the care, dedication and effectiveness of healthcare workers (Navarro-Abal et al, 2018; Shao et al, 2018).…”

Section: Introductionmentioning

confidence: 99%

Emotional Intelligence, Self-Efficacy and Empathy as Predictors of Overall Self-Esteem in Nursing by Years of Experience

et al. 2019

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Empirical research on self-esteem has a special interest in nursing professionals, because they work in a challenging environment that requires, in order to continue working during their working age, a strong physical, social and emotional involvement. The objective was to determine the explanatory value of individual variables such as Self-efficacy, Empathy and Emotional Intelligence on Self-esteem in a sample of nursing professionals, to identify which variables have the most explanatory value for overall self-esteem with years of experience. The study sample consisted of a total of 1,601 Spanish nurses aged 22–60, with a mean age of 31.19 (SD = 6.59) years. The emotional intelligence factors in all cases were observed to have positive correlations with overall self-esteem. Mood was still the predictor with the most explanatory weight in all the groups. General Self-Efficacy disappeared in the model of professionals with the most experience. Organizations and management nursing should implement intervention programs that promote wellbeing and satisfaction in workers during their working age. It would be of interest to train nursing professionals in such necessary competences as Empathy, Emotional Intelligence and Self-Efficacy.

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“…In this line, some studies have suggested the suitability of training cognitive and behavioral empathy in nurses to improve the care given patients and the efficacy of their services. Whereas, on the contrary, the increase in emotional empathy, could imply identifying too closely the emotions of the patient and the family, increasing anxiety and exhaustion in health professionals [44,52,53]. Thus, healthcare professionals who understand their patients and families but maintain a certain emotional distance are able to cope with the emotional demands of their job successfully [54].…”

Section: Empathy In Healthcare Professionals and Their Relationship Wmentioning

confidence: 99%

The mediating role of cognitive and affective empathy in the relationship of mindfulness with engagement in nursing

et al. 2020

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Background: The work of health professionals is characterized by a high demand for psychological and emotional resources and high levels of stress. Therefore, the promotion of commitment and job well-being through strategies such as increased mindfulness, is important among nursing workers. Although mindfulness has shown positive effects in the health field, few studies have explored the mechanisms and processes underlying these results. We investigated the mediating role of empathy (cognitive/affective) in the effect of mindfulness on the dimensions of engagement in nursing professionals. Methods: Sample was comprised of 1268 Spanish nurses between 22 and 62 years old, that completed the Utrecht Labor Engagement Scale and the adapted versions of Mindful Attention Awareness Scale and Basic Empathy Scale. The relationship between variables to be included in the regression analyses, bivariate correlations were carried out, and the descriptive statistics of these variables were also found. To estimate the mediation model was used, in this case for multiple mediation effects. Results: Mindfulness is found to affect the Vigor and Dedication factors of engagement through cognitive empathy. While for the Absorption factor, the affective component of empathy also exerts a mediating role, although weaker than cognitive empathy. Cognitive empathy, as an individual factor, was shown to have a mediating effect between mindfulness and the factors of engagement in healthcare workers.

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Simulation-Based Empathy Training Improves the Communication Skills of Neonatal Nurses

Cited by 37 publications

References 32 publications

Is Training Effective to Develop Individual’s Soft Skills in Organizations? Emphatic Communication Training on Friendly and Helpful Behavior in Private Hospital

Is Training Effective to Develop Individual’s Soft Skills in Organizations? Emphatic Communication Training on Friendly and Helpful Behavior in Private Hospital

Emotional Intelligence, Self-Efficacy and Empathy as Predictors of Overall Self-Esteem in Nursing by Years of Experience

The mediating role of cognitive and affective empathy in the relationship of mindfulness with engagement in nursing

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