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Koskinen, Ilpo; Zimmerman, John; Binder, Thomas; Redström, Johan; Wensveen, Stephan

doi:10.1016/b978-0-12-385502-2.00006-7

Cited by 104 publications

(42 citation statements)

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“…Research through design is a methodology that employs methods and processes from design practice as a legitimate method of evidence [106]. In this method, design activities play a formative role in the generation of knowledge.…”

Section: Methodsmentioning

confidence: 99%

3MD for Chronic Conditions, a Model for Motivational mHealth Design: Embedded Case Study

Giunti¹

2018

JMIR Serious Games

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BackgroundChronic conditions are the leading cause of death in the world. Major improvements in acute care and diagnostics have created a tendency toward the chronification of formerly terminal conditions, requiring people with these conditions to learn how to self-manage. Mobile technologies hold promise as self-management tools due to their ubiquity and cost-effectiveness. The delivery of health-related services through mobile technologies (mobile health, mHealth) has grown exponentially in recent years. However, only a fraction of these solutions take into consideration the views of relevant stakeholders such as health care professionals or even patients. The use of behavioral change models (BCMs) has proven important in developing successful health solutions, yet engaging patients remains a challenge. There is a trend in mHealth solutions called gamification that attempts to use game elements to drive user behavior and increase engagement. As it stands, designers of mHealth solutions for behavioral change in chronic conditions have no clear way of deciding what factors are relevant to consider.ObjectiveThe goal of this work is to discover factors for the design of mHealth solutions for chronic patients using negotiations between medical knowledge, BCMs, and gamification.MethodsThis study uses an embedded case study research methodology consisting of 4 embedded units: 1) cross-sectional studies of mHealth applications; 2) statistical analysis of gamification presence; 3) focus groups and interviews to relevant stakeholders; and 4) research through design of an mHealth solution. The data obtained was thematically analyzed to create a conceptual model for the design of mHealth solutions.ResultsThe Model for Motivational Mobile-health Design (3MD) for chronic conditions guides the design of condition-oriented gamified behavioral change mHealth solutions. The main components are (1) condition specific, which describe factors that need to be adjusted and adapted for each particular chronic condition; (2) motivation related, which are factors that address how to influence behaviors in an engaging manner; and (3) technology based, which are factors that are directly connected to the technical capabilities of mobile technologies. The 3MD also provides a series of high-level illustrative design questions for designers to use and consider during the design process.ConclusionsThis work addresses a recognized gap in research and practice, and proposes a unique model that could be of use in the generation of new solutions to help chronic patients.

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Section: Methodsmentioning

confidence: 99%

3MD for Chronic Conditions, a Model for Motivational mHealth Design: Embedded Case Study

Giunti¹

2018

JMIR Serious Games

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“…Clusters are then given titles (or named) and, if working on a table with pieces of paper, all notes are put together in a pile with the title clipped on top. Cluster names and 'lone wolves' are read and grouped into more abstract groups giving rise to general and overarching themes [20]. In chart making, the resulting clusters are spatially arranged and transferred to a large sheet of paper, where they are annotated using symbols an d signs (i.e., connection, cause and effect, interdependence, contradiction) to show the relationships between groups.…”

Section: Affinity Diagramming and The Kj Methodsmentioning

confidence: 99%

“…Beyer and Holtzblatt [2], [13] adapted the original KJ method to analyze observational and interview data gathered during contextual inquiries [5], [9], [20,21]. Affinity diagramming is often used as a starting point for design [20], helping keep design teams grounded in data as they design [9]. The contextual design process begins with contextual interviews, where field data from between four and six different work sites is gathered in an attempt to understand work practice across all cu stomers.…”

Section: Different Uses Of Affinity Diagramsmentioning

confidence: 99%

Using Affinity Diagrams to Evaluate Interactive Prototypes

Lucero

2015

Lecture Notes in Computer Science

152

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Abstract. Affinity diagramming is a technique used to externalize, make sense of, and organize large amounts of unstructured, far-ranging, and seemingly dissimilar qualitative data. HCI and interaction design practitioners have adopted and used affinity diagrams for different purposes. This paper discusses our particular use of affinity diagramming in prototype evaluations. We reflect on a decade's experience using affinity diagramming across a number of projects, both in industry and academia. Our affinity diagramming process in interaction design has been tailored and consists of four stages: creating notes, clustering notes, walking the wall, and documentation. We draw examples from eight projects to illustrate our particular practices along these four stages, as well as to ground the discussion.

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“…They highlight the creation of alternative design practice artefacts as a type of research in its own right, based on Christopher Frayling's notion of research through design [9]. This approach is discussed at length in a new book by Koskinen and colleagues who use the term 'constructive design research' to mark it off from the broader design research agenda [22]. Related critiques of HCI can be framed in either the DOR or ROD camps.…”

Section: Related Workmentioning

confidence: 99%

HCI and innovation

Frohlich

Sarvas

2011

CHI '11 Extended Abstracts on Human Factors in Computing Systems

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The user-centered design (UCD) process in HCI has recently been criticized for not delivering breakthrough innovations in technology. In this paper we consider this critique through a literature review and two case studies of innovation. Our conclusions suggest that there is nothing wrong with the attitude of usercentered design which has probably been present in all major innovations down the centuries. Rather, the practice of UCD in HCI lacks attention to business factors and long term uptake of technology in society. This compromises its impact on products and should be incorporated into the study of HCI itself.

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Showroom

Cited by 104 publications

References 0 publications

3MD for Chronic Conditions, a Model for Motivational mHealth Design: Embedded Case Study

3MD for Chronic Conditions, a Model for Motivational mHealth Design: Embedded Case Study

Using Affinity Diagrams to Evaluate Interactive Prototypes

HCI and innovation

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