Shopping behavior of Chinese tourists visiting the United States: Letting the shoppers do the talking

Xu, Yueying; McGehee, Nancy Gard

doi:10.1016/j.tourman.2011.05.003

Cited by 113 publications

(77 citation statements)

References 4 publications

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“…Research conducted by Xu and McGehee (2012) confirms it. Specifically, these authors come to the conclusion that Chinese tourists in the United States are spending the most on watches, jewelry, health products and running shoes.…”

Section: Literature Reviewsupporting

confidence: 53%

Tourist Destination Strenghts and Opportunities: Is Montenegro Ready for Chinese Tourists?

et al. 2016

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Summary Since Chinese outbound tourism currently represents the largest outbound tourist market, the opportunities for tourism of Montenegro in the Chinese tourist market should be certainly examined. The aim of this paper is to analyze the relevant data about Chinese tourists who are visiting Montenegro: their specific demographic characteristics, travel habits and main motivation, but also to identify the possible ways to increase the number of Chinese tourists in Montenegro in future. For the purpose of this paper, two years long empirical research was conducted among Chinese tourists in Montenegro with the help of questionnaire. Several interviews with representatives of tourism sector in Montenegro were carried out as well. The authors have concluded that only after the total adjustment of Montenegro tourist offer to the Chinese tourists’ preferences, Montenegro could be completely ready for intensive acceptance of Chinese tourists. What’s more, in order to attract larger number of Chinese tourists, the effective marketing policy of Montenegro as a tourist destination should be created in that direction and as well the specialized tourism promotion at the Chinese market should be carried out.

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Section: Literature Reviewsupporting

confidence: 53%

Tourist Destination Strenghts and Opportunities: Is Montenegro Ready for Chinese Tourists?

et al. 2016

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“…A considerable body of specialised work on the travel behaviour of Chinese tourists has already emerged in the last few years (Arlt, 2006), and focuses for instance on their expectations (Li et al, 2011), shopping behaviours (Choi et al, 2008;Xu & McGehee, 2012), attitudes, constraints and use of information sources (Sparks & Pan, 2009), and reference group influences . There is far less work, however, on the travel behaviour of Brazilian, Russian and/or Indian tourists.…”

Section: Cross-cultural Issues In Emerging Marketsmentioning

confidence: 99%

Consumer behaviour in tourism: Concepts, influences and opportunities

Cohen

Prayag

Moital

2013

Current Issues in Tourism

560

333

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Although consumer behaviour (CB) is one of the most researched areas in the field of tourism, few extensive reviews of the body of knowledge in this area exist. This review article examines what we argue are the key concepts, external influences and opportune research contexts in contemporary tourism CB research. Using a narrative review, we examine the CB literature published in three major tourism journals from 2000 to 2012. Of 519 articles identified and reviewed, 191 are included in this article. We examine the development of and scope for future research on nine key concepts, including decision-making, values, motivations, self-concept and personality, expectations, attitudes, perceptions, satisfaction, trust and loyalty. We then examine three important external influences on tourism behaviour, technology, Generation Y and the rise in concern over ethical consumption. Finally, we identify and discuss five research contexts that represent major areas for future scholarship: group and joint decision-making, under-researched segments, cross-cultural issues in emerging markets, emotions and consumer misbehaviour. Our examination of key research gaps is concluded by arguing that the hedonic and affective aspects of CB research in tourism must be brought to bear on the wider CB and marketing literature.Keywords: consumption; travel; behaviour; marketing; research agenda Introduction Consumer behaviour (CB) involves certain decisions, activities, ideas or experiences that satisfy consumer needs and wants (Solomon, 1996). It is 'concerned with all activities directly involved in obtaining, consuming and disposing of products and services, including the decision processes that precede and follow these actions' (Engel, Blackwell, & Miniard, 1995, p. 4). CB remains one of the most researched areas in the marketing and tourism fields, with the terms 'travel behaviour' or 'tourist behaviour' typically used to describe this area of inquiry. Few comprehensive reviews of the literature on CB concepts and models exist in the field of tourism. Exceptions include Moutinho (1993) who reviews the social and psychological influences on individual travel behaviour with the aim of developing a model of tourist behaviour and Dimanche and Havitz (1995) Tourism, 2014 Vol. 17, No. 10, 872 -909, http://dx.doi.org/10.1080/13683500.2013 four concepts (ego-involvement, loyalty and commitment, family decision-making and novelty-seeking) in an attempt to methodologically advance CB in tourism studies.A lack of comprehensive reviews is not only due to the extensive breadth of the topic area itself, but also because travel behaviour is generally considered as a continuous process that includes varied yet inter-correlated stages and concepts that cannot always be analysed separately (Mill & Morrison, 2002). Tourism researchers have reviewed individual concepts (e.g. Riley, Niininen, Szivas, & Willis, 2001, on loyalty), specific influences (e.g. Moutinho, 1993, on social influences on CB), and particular research contexts (e.g. Hong, Lee, L...

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“…They have positive image of the quality of Western products and perceive the price to be lower than the same product that has been imported and sold at home (Xu & McGehee, 2012 (Mohsin, 2008;Wong & Lau, 2001;Xu et al, 2010). Particularly, they require hot food with rice, cooked vegetables, fresh fruits, and hot drinking water to make tea themselves, instead of having cold dishes and drinks (Li et al, 2011).…”

Section: Discussionmentioning

confidence: 99%

“…Chinese might feel obliged to purchase gifts for their extended network of family members and friends because of their Confucian tradition, thus shopping is an important activity for Chinese tourists visiting a foreign destination (Guo, Kim, & Timothy, 2007). Xu and McGehee's (2012) study of Chinese tourists' shopping behaviour in the US showed that Chinese tourists regard the quality of American products to be better and prices lower than similar products at home, and they tend to have a positive image of shopping in the US than European and Asian destinations. Another study of Chinese tourists' expectations of outbound travel products reveal details of Chinese outbound tourist expectation along five key important destination attributes: accommodations, food and drinks, tour guides and itineraries, entertainment and activities, and transportation (Li et al, 2011 and hospitality, safety and noise level.…”

Section: Characteristics Of Chinese Touristsmentioning

confidence: 99%

Britain in bloom? A study into Chinese tourists’ experience

Lin

He²,

Vlachos

2015

EuroMed Journal of Business

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Purpose: The purpose of this study is to examine Chinese tourists' experience of Britain based on a conceptual model of tourist satisfaction and destination loyalty, and to identify key issues that tourism organisations could address to provide an excellent experience for Chinese tourists. Practical implications:There are two key challenges for British destination tourism managers: a) to maintain the current quality levels in the attributes that generate tourist satisfaction; and b) to concentrate on improving attributes with low performance ratings such as shopping, food and drink, accommodation, entertainment and night life. As the characteristics of Chinese tourists are culture-specific rather than destination-specific, tourism managers in other European destinations may find these recommendations useful too.Originality/value: This is one of the first studies to examine Chinese tourists' experience of a European destination. The results reveal unique characteristics of Chinese tourist requirements, which provide useful implications for tourism organisations to adapt their service strategies to better cater to this growing group of travellers.

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Shopping behavior of Chinese tourists visiting the United States: Letting the shoppers do the talking

Cited by 113 publications

References 4 publications

Tourist Destination Strenghts and Opportunities: Is Montenegro Ready for Chinese Tourists?

Tourist Destination Strenghts and Opportunities: Is Montenegro Ready for Chinese Tourists?

Consumer behaviour in tourism: Concepts, influences and opportunities

Britain in bloom? A study into Chinese tourists’ experience

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