Sharing towards cohesive community: the role of social capital in sharing economy

Lai, Michael K. W.; Ho, Amy P. Y.

doi:10.1108/stics-05-2020-0015

Cited by 4 publications

(2 citation statements)

References 84 publications

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“…Social trust has a positive and significant influence on brand loyalty and US [44]. Due to its significant role, trust needs further investigation in a sharing economy [60]. Therefore, we formulated the following hypothesis:…”

Section: Trust and User Satisfaction (Us)mentioning

confidence: 99%

Examining the Impact of Marketing Motives and Concerns on User Satisfaction and Re-Purchase Intentions in a Sharing Economy

Alnaim

Abdelwahed

2023

Sustainability

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In a fast-growing global economy, there is much debate in the socio-economic models about the sharing economy, which is a digital platform that benefits society and improves people’s quality of life. A significant benchmark of the sharing economy is that it enables individuals to monetize their assets that need to be used fully. This highlights an individual’s ability and perhaps their preference to either rent or borrow goods rather than own them. This study investigated Saudi Arabian students’ User Satisfaction (US) and their Re-Purchase Intentions (RPI) in the context of the sharing economy. We employed a deductive approach that utilized cross-sectional data collected through online sampling. The results were derived from 324 acceptable completed questionnaires. We used a Structural Equation Model (SEM) to confirm the positive and significant predictive power of Trust, Economic Benefits (EBs), Sharing Economy Philosophy (SEP), Service Quality and Net Benefits (NBs) on US and RPI. The results also demonstrated a positive and significant effect of concerns such as Lack of Trust (LoT) and Expected Effort (EE) on US. Finally, among Saudi Arabian students, US is a positive and significant predictor of RPI. In the context of a developing country such as Saudi Arabia, this study’s insights to the practical and theoretical spheres contribute to operational management and the literature about online digital learning.

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Section: Trust and User Satisfaction (Us)mentioning

confidence: 99%

Examining the Impact of Marketing Motives and Concerns on User Satisfaction and Re-Purchase Intentions in a Sharing Economy

Alnaim

Abdelwahed

2023

Sustainability

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“…The community-based economy, which entails peer-to-peer sharing initiatives as opposed to business-to-consumer sharing (Acquier et al, 2017 ) is an understudied area of research (Lai and Ho, 2021 ). Community-based sharing initiatives emphasize social ties, trust, reciprocity, and shared visions of building social capital (Albinsson and Perera, 2012 ).…”

Section: Collaborative Platforms For Sharingmentioning

confidence: 99%

Lives of the Lonely: How Collaborative Consumption Services Can Alleviate Social Isolation

2022

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Understanding social capital in community‐driven ride sharing: Lessons from a developing country

Santa,

Ciunova Shuleska,

Palamidovska Sterjadovska

2024

E J Info Sys Dev Countries

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This paper aims to analyze the dynamics of social capital within community‐based P2P ridesharing practices through the relational (trust), cognitive (shared meaning and identity), and structural (network of social ties) dimensions of social capital. 21 users of Facebook P2P ridesharing participated in three focus groups. Using reflexive thematic analysis, we identified the key themes around social capital dimensions and the main factors that impact social capital dynamics (social broker, social debriefing, and time pressure). The impact of the social broker on social capital dynamics in ridesharing activities via Facebook can be explained by creating new bridging capital through linking different online and offline networks (inter‐network bridging) and by strengthening bonding capital through linking ridesharing group members (intra‐network bridging). Negative social debriefing weakens bonding capital and creates new bridging capital, whereas positive social debriefing strengthens bonding capital. Under high time pressure, travelers engage in activities that foster bridging capital development, whereas, under low time pressure, they rely on their bonding capital, avoiding engaging in bridging capital. We provided a comprehensive understanding of the factors influencing social capital dynamics that further influence P2P ridesharing practices, thus improving the current theory on social capital dynamics.

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Sharing towards cohesive community: the role of social capital in sharing economy

Cited by 4 publications

References 84 publications

Examining the Impact of Marketing Motives and Concerns on User Satisfaction and Re-Purchase Intentions in a Sharing Economy

Examining the Impact of Marketing Motives and Concerns on User Satisfaction and Re-Purchase Intentions in a Sharing Economy

Lives of the Lonely: How Collaborative Consumption Services Can Alleviate Social Isolation

Understanding social capital in community‐driven ride sharing: Lessons from a developing country

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