Service quality guarantee design: obedience behavior, demand updating and information asymmetry

Choice of cooperation strategy under demand updating and altruistic behavior

“…This leads to more intense market demand changes and brings integrator decisions greater challenges; therefore, it is necessary for integrators to grasp and update market demand and make better decisions instantly. Because integrators are closer to customers and have more understanding and a greater grasp of customer needs and market changes, they can update market demands and share data and demand information with logistics providers to achieve good logistics performance [ 14 ].…”

“…However, the research on altruism in logistics service supply chain is relatively lacking, Liu et al(2018b) studied the coordination of logistics service supply chain considering altruistic preferences. With respect to the cooperation strategy [ 3 , 19 ] and demand updating [ [ 4 , 14 , 20 , 21 ]], there are significant articles in the field of logistics service supply chain. In summary, Although the above three factors have been studied separately in the logistics service supply chain, there has not been a comprehensive consideration of the complex influence of the above three factor.…”