2014
DOI: 10.1016/j.chb.2014.02.027
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Sender credibility and deception detection

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Cited by 24 publications
(21 citation statements)
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“…For example, in instances when a user first visits a website for a firm about which the user has no pre-existing knowledge, the user will, by necessity, use the visual and operational characteristics presented on the website to evaluate the website and the vender. Extant research shows that what people see can strongly influence how they interpret websites (Lowry et al, 2014) and that the antecedents that influence the prominence of website features can influence credibility (George et al, 2014). Our results add to this research by showing that the factors that influence how a user interprets the characteristics of the website are also critical in predicting the way that a user evaluates whether or not the user will buy something from the website.…”
Section: Discussionsupporting
confidence: 66%
See 3 more Smart Citations
“…For example, in instances when a user first visits a website for a firm about which the user has no pre-existing knowledge, the user will, by necessity, use the visual and operational characteristics presented on the website to evaluate the website and the vender. Extant research shows that what people see can strongly influence how they interpret websites (Lowry et al, 2014) and that the antecedents that influence the prominence of website features can influence credibility (George et al, 2014). Our results add to this research by showing that the factors that influence how a user interprets the characteristics of the website are also critical in predicting the way that a user evaluates whether or not the user will buy something from the website.…”
Section: Discussionsupporting
confidence: 66%
“…Given that both we and George et al (2014) found support for the PIT model, we expect that examining the entire model would help to extend PIT's usefulness and application. For example, George et al (2014) show that the model is useful in Web-based deception research, which suggests it would be useful in other contexts.…”
Section: Implications For Research and Practicementioning
confidence: 99%
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“…Urgency cues, habitual media use, and high email load play an important role in this susceptibility (Vishwanath et al, 2011). The credibility of a sender is also an important factor (George et al, 2014).…”
Section: Deception and Technologymentioning
confidence: 99%