2020
DOI: 10.3389/fpsyg.2020.00104
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Self-Esteem Moderates the Effect of Compromising Thinking on Forgiveness Among Chinese Early Adolescents

Abstract: Forgiveness contributes to positive social relationships, which is critical for individual development, particularly for early adolescents. Most previous studies focused on the unique roles of cognitive factors (e.g., compromising thinking) and personality traits (e.g., self-esteem) in the process of developing forgiveness. However, sporadic research has examined their interactive effect on forgiveness from an integrated perspective. Given that forgiveness has been categorized into decisional and emotional for… Show more

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Cited by 7 publications
(9 citation statements)
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“…Second, previous studies have been instrumental in enhancing our understanding of how brand forgiveness is elicited (e.g., Hur & Jang, 2019;Yuan et al, 2020), but little attention has been paid to the question of when brand forgiveness occurs (i.e., why some consumers are more forgiving than others). This issue is critical because the concept of brand forgiveness has been borrowed from the psychology domain (Christodoulides et al, 2021), where it has been shown to vary considerably among individuals due to personal characteristics (Hong et al, 2020;Wade et al, 2018). Nonetheless, the extant literature on brand forgiveness has overlooked the role of consumer-related factors in consumers' forgiveness of a brand following severe service failures.…”
Section: Introductionmentioning
confidence: 99%
“…Second, previous studies have been instrumental in enhancing our understanding of how brand forgiveness is elicited (e.g., Hur & Jang, 2019;Yuan et al, 2020), but little attention has been paid to the question of when brand forgiveness occurs (i.e., why some consumers are more forgiving than others). This issue is critical because the concept of brand forgiveness has been borrowed from the psychology domain (Christodoulides et al, 2021), where it has been shown to vary considerably among individuals due to personal characteristics (Hong et al, 2020;Wade et al, 2018). Nonetheless, the extant literature on brand forgiveness has overlooked the role of consumer-related factors in consumers' forgiveness of a brand following severe service failures.…”
Section: Introductionmentioning
confidence: 99%
“…Example items include, "On the whole, I am satisfied with myself." The Cronbach's alpha of C-RSES was 0.88 in the study of Hong et al (2020).…”
Section: Self-esteemmentioning
confidence: 82%
“…The scale has 10 items, and participants rated items on a 5-point scale, ranging from 1 (“strongly disagree”) to 5 (“strongly agree”) with higher scores indicating higher levels of self-esteem. Example items include, “On the whole, I am satisfied with myself.” The Cronbach’s alpha of C-RSES was 0.88 in the study of Hong et al (2020) .…”
Section: Measurementsmentioning
confidence: 82%
“…For example, Shanahan et al (2010) observe that lower self-worth may lead to unhealthy anger, which serves as an attempt to defend against humiliation. In support of this, Hong et al (2020) notice that decreased levels of self-esteem may activate in a person a psychological defense system in the form of negative emotions in order to protect their threatened self-dignity. Similarly, Kernis et al (1989) perceive that unstable self-esteem and threats to self-worth serve as predictors of the tendency to experience anger and hostility.…”
Section: Discussionmentioning
confidence: 97%