“…Social media also appears in many different forms, including Internet forums, social blogs, microblogging, pictures, and video. It also includes technologies such as e-mail, picturesharing, blogs, wall-postings, and music-sharing (Strauss & Frost, 2012). Social Media itself has five characteristics, namely: Participation, Openness, Convers ation, Community, Connectedness (Mayfield, 2008).…”