2018
DOI: 10.1111/isj.12200
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ICT‐equipped bank boat and the financial inclusion of the riverine population of Marajó Island in the Brazilian Amazon

Abstract: The challenge in offering public services in less developed areas in Brazil has mobilized the government in search of new and creative approaches that can reduce major interregional disparities, including lack of access to the financial system, which is the prevailing situation on Marajó Island in the state of Pará in the Brazilian Amazon. To transform this reality, an information and communication technology (ICT)–equipped travelling bank branch installed on a boat—named Agência Barco—was designed for the pur… Show more

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Cited by 19 publications
(15 citation statements)
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References 63 publications
(122 reference statements)
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“…Fintechs, via the Internet and cell phone, can provide services independently from physical agencies and service stations; thus, meeting the financial needs of isolated communities. [22,31,57,58] D8 Fintechs can meet the needs of client niches whose specific characteristics are at odds with the traditional financial sector.…”
Section: D7mentioning
confidence: 99%
“…Fintechs, via the Internet and cell phone, can provide services independently from physical agencies and service stations; thus, meeting the financial needs of isolated communities. [22,31,57,58] D8 Fintechs can meet the needs of client niches whose specific characteristics are at odds with the traditional financial sector.…”
Section: D7mentioning
confidence: 99%
“…Joia and Dos Santos () discuss the financial inclusion of a riverine population of Marajó Island in the Brazilian Amazon via an ICT‐equipped travelling bank branch installed on a vessel. Grounded on an extant digital inclusion model and capability approach, the authors develop a research model, namely the 2iD Model Adapted for Financial Inclusion (2iDf).…”
mentioning
confidence: 99%
“…Bisht and Mishra (2016) analyze three ICT driven initiatives for financial services and find that these services are best utilized when along with the technology structure the provider offers some level of flexibility for end users. Joia and dos Santos (2019) examine an ICT equipped bank branch on a boat and find that even though the boat bank has been able to offer some financial services, contextual issues such as lack of basic financial education and involvement of local people impede sustainable financial inclusion. Our research also suggests that actualization of financial services accessibility by MFS users depends on their capability to navigate the system that is often obstructed by lack of knowledge and hence they have to endure a period of ambivalence while comparing MFS and human carrier with regards to sending money to their village homes and also rely on agents due to fear of making mistakes.…”
Section: Discussionmentioning
confidence: 99%