<scp>COVID</scp>‐19 Emergency Management Structure and Protocols

Retzlaff, Kimberly J.

doi:10.1002/aorn.13149

Cited by 6 publications

(7 citation statements)

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“…There has been a relative lack of research on nurse manager experiences during COVID‐19. Nurse managers are leaders who are central to organizational success (Rafferty et al, 2005 ), an integral part of an effective COVID‐19 response (Retzlaff, 2020 ), and a crucial population to impact clinical outcomes. Although nurse managers have been identified as contributing to an ineffective pandemic response by some clinical nurses (Arcadi et al, 2021 ), these perceptions have not been explored from a nurse manager perspective.…”

Section: Introductionmentioning

confidence: 99%

‘The office of disaster management’ nurse managers' experiences during COVID‐19: A qualitative interview study using thematic analysis

Jackson

Nowell

2021

J Nursing Management

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Aim The purpose of this study was to understand the experiences of nurse managers during the COVID‐19 pandemic. Background There is a growing body of knowledge about the experiences of clinical nurses during COVID‐19. However, there is less evidence about the experiences of nurse managers during the pandemic. Methods Eight nurse managers, from acute care and outpatient settings, completed semistructured interviews about how their roles had changed during the pandemic, how they felt about these changes, and what had gone well or been difficult. Each participant was interviewed once, for 20–60 min. We used thematic analysis methods to analyse the interview transcripts. Findings Nurse managers had to coordinate care in a context of uncertainty and guidance that changed frequently. Participants found that their roles and responsibilities either expanded to include more duties, or they were asked to take on a completely new role, with no orientation or training. Nurse managers were expected to provide support to their staff and patients, but did not necessarily receive support themselves. Participants were expected to plan simultaneously for care during the pandemic and for a return to normal working conditions. These factors contributed to challenging and difficult participant experiences of managing during COVID‐19. Conclusion Nurse managers' experiences during COVID‐19 are influenced by changes to their roles and the support they received. Nurse managers continue to support high‐quality care despite working a difficult context. Implications for nursing management Where possible, nurse managers can be supported to extend their roles or receive additional education and support if they are required to take on new responsibilities. Nurse managers require support in order to be a resource for their staff.

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Section: Introductionmentioning

confidence: 99%

‘The office of disaster management’ nurse managers' experiences during COVID‐19: A qualitative interview study using thematic analysis

Jackson

Nowell

2021

J Nursing Management

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“…Protocol design and implementation (PDI) is related to the procedures carried out in the EDs with a particular view on their design and implementation. ED protocols are called to strengthen the response of the emergency care units considering the practices undertaken by the health personnel [35] and the communications flows within the ED teams [36].…”

Section: Types Of Interventionsmentioning

confidence: 99%

“…In this review, the studies using PDI techniques represent 7.69% (n = 5 articles) of the total related research (Table 5). Most of the applications (n = 4 articles; 80%) addressed the low ED response by a single technique while only the study reported by Retzlaff [35] used two methods for solving this problem.…”

Section: Techniques Related To Protocol Design and Implementationmentioning

confidence: 99%

“…Retzlaff [35] Critical pathways, lean manufacturing Most single-approached studies evidenced the use of critical pathways for tackling the unsuitable reaction of EDs against the pandemic. For instance, Suh et al [91] designed a clinical crisis pathway for risk stratification of COVID-19 patients considering symptomatology, resource allocation, and operational capacity of the emergency system.…”

Section: Hybridmentioning

confidence: 99%

“…The primary results revealed the benefits in the matter of bed allocation and reduced overcrowding in the ED corridors. Finally, a hybrid approach combining two domains (QM and PDI) is fostered by Retzlaff [35]. Specifically, this paper compiles the strategies crafted by different USA hospitals to halt the knock-on effects of COVID-19 on the normal ED operation.…”

Section: Hybridmentioning

confidence: 99%

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Process Improvement Approaches for Increasing the Response of Emergency Departments against the COVID-19 Pandemic: A Systematic Review

Ortíz‐Barrios

Coba-Blanco

Alfaro-Saiz

et al. 2021

IJERPH

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The COVID-19 pandemic has strongly affected the dynamics of Emergency Departments (EDs) worldwide and has accentuated the need for tackling different operational inefficiencies that decrease the quality of care provided to infected patients. The EDs continue to struggle against this outbreak by implementing strategies maximizing their performance within an uncertain healthcare environment. The efforts, however, have remained insufficient in view of the growing number of admissions and increased severity of the coronavirus disease. Therefore, the primary aim of this paper is to review the literature on process improvement interventions focused on increasing the ED response to the current COVID-19 outbreak to delineate future research lines based on the gaps detected in the practical scenario. Therefore, we applied the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines to perform a review containing the research papers published between December 2019 and April 2021 using ISI Web of Science, Scopus, PubMed, IEEE, Google Scholar, and Science Direct databases. The articles were further classified taking into account the research domain, primary aim, journal, and publication year. A total of 65 papers disseminated in 51 journals were concluded to satisfy the inclusion criteria. Our review found that most applications have been directed towards predicting the health outcomes in COVID-19 patients through machine learning and data analytics techniques. In the overarching pandemic, healthcare decision makers are strongly recommended to integrate artificial intelligence techniques with approaches from the operations research (OR) and quality management domains to upgrade the ED performance under social-economic restrictions.

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Relationships Between Job Satisfaction of Operating Room Nurses and Hospital's Compliance With Protective Guidelines During the Covid-19 Pandemic: A Cross-Sectional Study, Iran

Fereidouni

Teymoori

Maleki

et al. 2023

Journal of PeriAnesthesia Nursing

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COVID‐19 Emergency Management Structure and Protocols

Cited by 6 publications

References 0 publications

‘The office of disaster management’ nurse managers' experiences during COVID‐19: A qualitative interview study using thematic analysis

‘The office of disaster management’ nurse managers' experiences during COVID‐19: A qualitative interview study using thematic analysis

Process Improvement Approaches for Increasing the Response of Emergency Departments against the COVID-19 Pandemic: A Systematic Review

Relationships Between Job Satisfaction of Operating Room Nurses and Hospital's Compliance With Protective Guidelines During the Covid-19 Pandemic: A Cross-Sectional Study, Iran

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