“…A number of articles, research reports, and edited volumes use scenarios to express future directions of academic libraries (Deiss & Giesecke, 1999;Dupuis, 2009;Hardesty, 2002;O'Connor & Au, 2009;O'Connor, Blair, & McConchie, 1997;Reyes, 2006). These writings represent the directions an academic library might take to re-define reference desk service of the future Watstein (2003), portray scenarios as a planning tool in health sciences libraries (Ludwig, Giesecke, & Walton, 2009), or encourage future thinking among libraries within the Association of Research Libraries (ARL) (Staley & Malenfant, 2010). Malenfant (2011) uses scenarios during a planning process which examined how perceptions of disciplinary faculty members can inform and expand academic librarians' thinking about devising future oriented action plans.…”