2019
DOI: 10.3991/ijac.v12i3.11182
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Scaffolding Successful Mobile Experiences for Frontline ESL Workers: An Exploratory Study

Abstract: <p class="0abstract">This 10-week exploratory study investigates the use of a mobile language learning app, Babbel, by 10 ESL front-line employees and 4 managers and native English-speaking employees at a Fortune 500 company. We focused on the participants’ motivations for using the language learning app and the challenges that they faced. Three key thematic findings were convenience of access, instrumental motivation, and state communicative self-confidence, while challenges included technological liter… Show more

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“…In general, the quality of education is one of the education issues that has become a priority for urgent solutions. Efforts that can be made concerning quality improvement in schools are creating a student-oriented learning system (children's center) from the various circumstances, and opportunities and promoting student needs related to learning needs that are demanding, active, imaginative, inventive, efficient, and enjoyable to create and apply knowledge and communication method learning [4] [17].…”
Section: Introductionmentioning
confidence: 99%
“…In general, the quality of education is one of the education issues that has become a priority for urgent solutions. Efforts that can be made concerning quality improvement in schools are creating a student-oriented learning system (children's center) from the various circumstances, and opportunities and promoting student needs related to learning needs that are demanding, active, imaginative, inventive, efficient, and enjoyable to create and apply knowledge and communication method learning [4] [17].…”
Section: Introductionmentioning
confidence: 99%