Satisfaction with nursing care and its related factors in patient with COVID-19

Abstract

Background: Patients’ satisfaction is a fundamental factor in the quality of nursing care. The emergence of the novel coronavirus (COVID-19) and the highly contagious virus can affect nursing care by increasing the number of care-seekers. This study aimed to determine the patients’ satisfaction and related factors in patients with COVID-19 hospitalized in Taleghani Hospital, Urmia-Iran, in 2020.Methods: This descriptive correlational study was conducted on 196 patients with COVID-19 hospitalized in Taleghani Hospital, Urmia. Purposive convenient sampling was used to recruit participants. Study participants completed Patient Satisfaction Instrument (PSI) and demographics questionnaires. Data were analyzed with SPSS software version 25.0.Results: The majority of patients (68.9%) were moderately satisfied with nursing care. Based on Pearson Correlation Analysis, only residential status had a significant inverse relationship with satisfaction level in patients with COVID-19 (r = -0.0238, P=0.001).Conclusion: The patients’ satisfaction with nursing care was mostly at a moderate level. Thus, there is a need to educate health personnel and nurses in particular and motivate them to have active participation in achieving patients’ satisfaction with COVID-19. Notably, only the institutes that take patients’ satisfaction as a top priority can succeed in a competitive market of health services.

Assessment of Nurses’ Caring Behaviors from the Perspective of Covid-19 Patients

“…The results of Marta Maria Blanco et al's 32 research in Spain 2021 titled Patient's understanding of nurses’ caring behavior in the Covid-19 crisis, the findings of this study indicate patients’ satisfaction with nurses’ caring behaviors. Also, the results of the study by Parizad et al 33 in 2020 under the title of satisfaction with nursing care and factors related to it in patients with covid-19 in Urmia also indicate the average satisfaction of patients (68.9%) with nursing care and knowledge and It is their professional skill.…”

Analysis of Factors Affecting the Readiness of Health Personnel for COVID-19 Patients Treatment in Hospital

“…Healthy is not only physically healthy but also psychologically and emotionally healthy. According to [14], health is the main factor in efforts to break the chain of the spread of COVID-19. Every health worker involved in treating COVID patients must be provided with health insurance facilities such as regular PCR examinations, adequate supply of nutrition, and provision of vitamins [15].…”