Satisfaction as a determinant of compliance

Abstract

In this study the relation between satisfaction and compliance is examined in terms of specificity and predictive value. Satisfaction is assumed to be a determinant of compliance, especially if both concepts are measured at the same level of specificity (i.e., a dental level). A total of 176 subjects reported their satisfaction with dental visits and the dental practice, their dental compliance and their general tendency to comply. The results show a relation between satisfaction and compliance and that compliance can be predicted by satisfaction. Surprisingly, the relation between dental satisfaction and general compliance is stronger than the relation between dental satisfaction and dental compliance. This finding can be explained by the possible relation between different levels of compliance and the complexity of the concept dental compliance.

Parents’ Global Rating of Mental Health Correlates with SF-36 Scores and Health Services Satisfaction

“…[35,36] On the other hand, satisfaction with care can improve adherence to medical treatment and subsequently lead to better HRQOL. [37,38] It is also conceivable that patient satisfaction and mental health are linked to an unspecified common factor. The development of a HRQOL item bank may further clarify the relationship between mental health and patients' perception of service quality in diverse health care settings over time.…”

Measuring the Impact of Diabetes Through Patient Report of Treatment Satisfaction, Productivity and Symptom Experience

“…Treatment satisfaction may be correlated with patient compliance [8], impaired self-management [9], health care decisions [10,11], use of health care services [12], is associated with improvements in glycemic control [13] and may account for most of the preferences patients have for a particular insulin delivery system [14]. Patients who are satisfied with their treatments are more likely to maintain positive physical and psychological health [15].…”

Patient Satisfaction with Psychiatric Services: A Survey at a Nigerian Federal Teaching Hospital

“…The Federal Teaching Hospital, Abakaliki, is a young federal government-owned public health institution in South-East Nigeria poised with achieving all her vision and mission statements whose ultimate focus is on patient satisfaction. It is important to evaluate patient satisfaction not only as an outcome in itself but also because low satisfaction can lead to poor compliance with treatment and consequently to below average health outcomes [17] [18] [19]. The findings from this study would help the hospital management and the stakeholders in the Mental Health department identify areas that deserve improvement to ensure optimal service delivery to patients assessing psychiatric services in the institution.…”