Safety attributes in primary care: understanding the needs of patients, health professionals, and managers

Vasconcelos, Patrícia Freire de; Freitas, Consuelo Helena Aires de; Jorge, Maria Sálete Bessa; Carvalho, Rosa; Freire, Vanessa Emille Carvalho de Sousa; Araújo, Márcio Flávio Moura de; Aguiar, Maria Isis Freire de; Oliveira, Glória Yanne Martins de; Anjos, S.J.S. Bezerra dos; Oliveira, Aimê

doi:10.1016/j.puhe.2019.03.021

Cited by 18 publications

(17 citation statements)

References 17 publications

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“…A Brazilian study also found that health professionals working in primary care have difficulty in working relationships with their managers and avoid commenting on work-related problems because they do not feel safe. In relation to this issue, managers recognized that communication problems are real in their workplace [8]. These situations can weaken patient safety in primary care.…”

Section: Discussionmentioning

confidence: 99%

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Patient safety culture in primary and home care services

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Background Safety culture is still a poorly studied subject in primary care and home care, although these settings are considered gateways to access to healthcare. This study aims to evaluate safety culture in primary and home care settings. Methods An observational cross-sectional study was carried out with 147 professionals from nine districts covered by one home care program and six primary healthcare centres. The Safety Attitudes Questionnaire (SAQ) was used to evaluate the safety culture, in which scores ≥75 are indicative of a positive safety culture. Results A total of 56 (86,1%) questionnaires returned from the home care professionals and 91 (86,6%) from the primary care professionals. The Job satisfaction domain was the best evaluated, achieving a score of 88.8 in home care and 75.1 in primary care. The achievement of high scores on Safety Climate, Job Satisfaction, Teamwork Climate, and Total SAQ was related to male gender, and time of professional experience of three to 4 years. Perception of management and Working conditions had the lowest scores, and this result was related with long time of experience. Conclusions It is concluded that professionals working in home care gave higher scores for safety culture in their workplace than the primary care workers.

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Section: Discussionmentioning

confidence: 99%

“…Services provided in Brazilian primary care facilities directly affect the well-being of Brazilian families and the use of public resources. Consequently, insecure, inadequate, or ineffective primary care can increase preventable morbidity and mortality or lead to unnecessary use of hospital resources [8].…”

Section: Introductionmentioning

confidence: 99%

Patient safety culture in primary and home care services

et al. 2020

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“…A Brazilian study also found that health professionals in primary care have di culty in working relationships with the manager and avoid commenting on work-related problems with managers because they do not feel safe. In relation to this issue, managers recognized that communication problems are real in the primary care facilities 8 . Thus, this situation can weaken patient safety in primary care.…”

Section: Discussionmentioning

confidence: 99%

Patient Safety Culture in Primary and Home Care Services

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Dutra

Silva

et al. 2020

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Abstract Background: Safety culture in primary care and home care services is still poorly studied, although this levels of care are the gateways to health services. This study aims to evaluate the culture of patient safety in Primary and Home Care Services. Methods: This is an observational cross-sectional study carried out with 147 professionals from nine district linked to the Home Care Program and six primary health care units. For the evaluation of culture, the Safety Attitudes Questionnaire (SAQ) was used, which considers a positive patient safety culture with scores ≥ 75. Results: Men who work in home care with time of professional experience of three to four years scored better for the Safety Climate, Job Satisfaction, Teamwork Climate and Total SAQ. Perception of management and Working Conditions received lower scores from professionals with long time of experience.Conclusions: It is concluded that the safety culture evaluation was better in the home care service when compared to the primary health care service.

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“…A Brazilian study also found that health professionals working in primary care have di culty in working relationships with their managers and avoid commenting on work-related problems because they do not feel safe. In relation to this issue, managers recognized that communication problems are real in their workplace 8 . These situations can weaken patient safety in primary care.…”

Section: Discussionmentioning

confidence: 99%

Patient Safety Culture In Primary And Home Care Services

Lousada

Dutra

Silva

et al. 2020

Preprint

Self Cite

View full text Add to dashboard Cite

Background: Safety culture is still a poorly studied subject in primary care and home care, although these settings are considered gateways to access to healthcare. This study aims to evaluate safety culture in primary and home care settings.Methods: An observational cross-sectional study was carried out with 147 professionals from nine districts covered by one home care program and six primary healthcare centres. The Safety Attitudes Questionnaire (SAQ) was used to evaluate the safety culture, in which scores ≥ 75 are indicative of a positive safety culture. Results: A total of 56 (86,1%) questionnaires returned from the home care professionals and 91 (86,6%) from the primary care professionals. The Job satisfaction domain was the best evaluated, achieving a score of 88.8 in home care and 75.1 in primary care. The achievement of high scores on Safety Climate, Job Satisfaction, Teamwork Climate, and Total SAQ was related to male gender, and time of professional experience of three to four years. Perception of management and Working conditions had the lowest scores, and this result was related with long time of experience.Conclusions: It is concluded that professionals working in home care gave higher scores for safety culture in their workplace than the primary care workers.

show abstract

Safety attributes in primary care: understanding the needs of patients, health professionals, and managers

Cited by 18 publications

References 17 publications

Patient safety culture in primary and home care services

Patient safety culture in primary and home care services

Patient Safety Culture in Primary and Home Care Services

Patient Safety Culture In Primary And Home Care Services

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