“…"Real democracy" is a term that we have coined to represent the ways that Dewey's democratic principles of engagement, service, and citizenship exist in our present world, a world where the provision of government services increasingly occurs outside the control of government agencies (Warner & Hefetz, 2008), where these agencies rely more heavily on technologies to screen and service clients (Eubanks, 2017), and where government must continuously prove its trustworthiness (Kettl, 2018;Roberts, 2018). Private companies, data scientists, and technology corporations are increasingly replacing public sector services and administrators (Eubanks, 2017); and, although some of the threats to democracy are as old as the system itself, new advances in technology and privacy (Eubanks, 2017) coupled with increasing demands to provide more services with fewer public dollars (Brown & Potoski, 2003) have impacted the application of substantive ideals of democracy within the public sector.…”