“…To keep up with these expectations, museum professionals need the ability to establish information policies covering such things as digital rights management and intellectual property (Carson, 2001), to perform evaluations to determine the effectiveness of museum resources in meeting user needs (Ockuly, 2003), and to participate in museum collaborations designed to share collections data (Bennet & Sandore, 2001). Access to digital images of museum artifacts has prompted concerns about copyright issues and control over intellectual property (Gladney, Mintzer, & Schiattarella, 1997;Zorich, 2000), and explorations of new economic and technical models for providing access to digital cultural heritage (Bearman, 1997;Sherwood, 1997). Museum professionals need skills with user-centered evaluations to determine the information needs of museum visitors (Booth, 1998;Kravchyna & Hastings, 2002;Thomas & Carey, 2005), and how successful they are at meeting those needs (Cunliffe, Kritou, & Tudhope, 2002;Harms & Schweibenz, 2001;Hertzum, 1998;Peacock, 2002;Streten, 2000).…”