“…There is a lack of systematic CKM processes in many companies [5,13,20]. Ignoring the utilization of CK in several firms [21,22,23], an inadequate theoretical framework for CKM antecedent factors and a lack of comprehensive theoretical framework for CKM effects on software quality in enterprise software development reflect a fundamental need for further exploration [1,3,9,24,25]. Most software companies in this study are Small Management Systems in Production Engineering 2022, Volume 30, Issue 4 and Medium Enterprises (SMEs) [20,24,25,26,27,28,29,30].…”