Roles of knowledge management in online procurement systems

Hsieh, Chang-Tseh; Yang, Honghui; Lin, Bin

doi:10.1108/02635570210439454

Cited by 35 publications

(16 citation statements)

References 9 publications

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“…As the acceptance of other international e-services, such as e-insurance and e-banking, can be different, the extrinsic cue effect on risk reduction is likely to be moderated across e-service sectors and further justifications are considered necessary. Thirdly, the Internet has become a source of obtaining information about potential suppliers (Hsieh et al, 2002) and identifying new suppliers (Nair, 2005). Therefore, further justification for the suitability of the current conceptual model generated in the B2C environment into the B2C environment is worthy of pursuing.…”

Section: Future Research Directionsmentioning

confidence: 99%

Do extrinsic cues affect purchase risk at international e-tailers: The mediating effect of perceived e-tailer service quality

Cheng

Wang

Lin

et al. 2008

Journal of Retailing and Consumer Services

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Section: Future Research Directionsmentioning

confidence: 99%

Do extrinsic cues affect purchase risk at international e-tailers: The mediating effect of perceived e-tailer service quality

Cheng

Wang

Lin

et al. 2008

Journal of Retailing and Consumer Services

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“…Knowledge management is a major component in the competency of organization in achieving the full prospect of its intellectual assets in the generation of a competitive advantage as well as in its strategic and tactical decision making (Hsieh et al, 2002;Bose, 2004;Rowley, 2004). KM also has high impact on business management's success or failure.…”

Section: Organizational Culturementioning

confidence: 99%

The Impact of Knowledge Documentation Process as an Intermediary Variable among Knowledge Acquisition Process, Organizational Culture and Human Capital

Zawaideh¹,

Al-Zoubi²,

Abualoush³

et al. 2018

MAS

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The aim of this paper is to investigate the impact knowledge acquisition process, knowledge documentation process, on human capital, and impact organizational culture on documentation process, Accordingly, a questionnaire-based survey was designed to test the aforementioned model based on dataset of 302 employees’ from the National Agriculture Research Center (NARC) in Jordan, questionnaires which include 29 items were used to gather information from the respondents. Multiple regression and simple regression analyses were conducted to test the research hypotheses. This study identified knowledge acquisition and knowledge documentation are the most important factors affecting the accumulation of human capital. The results indicated that knowledge acquisition process and knowledge documentation process positively and significantly affect human capital. However, organizational culture did not prove to be positively related to knowledge documentation process. Moreover, knowledge documentation process positively and significantly mediated the relationship between knowledge acquisition process and human capital. The results have enormous implication for the government sector in Jordan.

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“…However, to enhance performance and to increase the chance of project success (Ofek and Sarvary, 2001;Kamara et al, 2002;Mansell, 2002), it is desirable to create new (better) solutions based on the knowledge thus far accumulated (cf: O'Leary, 1998). This requires the incorporation of reasoning and justification mechanisms (Hsieh et al, 2002). More importantly, the distinctive characteristics of CPS should be considered when selecting an approach for managing knowledge.…”

Section: Selection Of Knowledge Management Approachmentioning

confidence: 99%

Capitalising Experiential Knowledge for Guiding Construction Procurement Selection

Luu

Skitmore

2012

CEB

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Capitalising useful knowledge for construction procurementselection (CPS) decisions would provide a valuable asset to clientorganisations, as the successful/unsuccessful experience wouldhelp decision-makers avoid the occurrence of similar errors andensure the most suitable procurement system is employed fora construction project. As a result, there is a need to examinethe potential for developing a knowledge management model tocapture and reuse experiential knowledge to guide CPS decisions.This paper begins by identifying a suitable approach for managingCPS knowledge. This is followed by a discussion of the knowledgerequired for CPS decision support. A prototype knowledgemanagementmodel is developed, using the case-based reasoning(CBR) approach, and a mechanism for the retrieval and reuse ofknowledge for guiding CPS decisions is elucidated. The resultsindicate that CBR is a suitable tool for formulating the procurementselection parameters and selecting a suitable procurementsystem for a construction project. This is primarily becausethe CBR approach is flexible enough to allow closely matchinghistoric cases to be retrieved as well as enabling the decisionmakerto adapt the proposed solution based on the predominantcharacteristics of the client, project and external environmentpertinent to the current project.

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Roles of knowledge management in online procurement systems

Cited by 35 publications

References 9 publications

Do extrinsic cues affect purchase risk at international e-tailers: The mediating effect of perceived e-tailer service quality

Do extrinsic cues affect purchase risk at international e-tailers: The mediating effect of perceived e-tailer service quality

The Impact of Knowledge Documentation Process as an Intermediary Variable among Knowledge Acquisition Process, Organizational Culture and Human Capital

Capitalising Experiential Knowledge for Guiding Construction Procurement Selection

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