Role of Trust in the Relationship between Authentic Leadership and Job Satisfaction and Organizational Commitment among Indian Bank Employees

Srivastava, Urmila Rani; Mohaley, Shefali

doi:10.4236/ajibm.2022.124033

Cited by 5 publications

(5 citation statements)

References 106 publications

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“…Consistent with the findings of several studies (Al-Owaidi et al, 2023;Srivastava & Mohaley, 2022;Siagian & Khair, 2018;Prahasti & Wahyono, 2018;Paais & Pattiruhu, 2020;Specchia et al, 2021); that which concluded that the comfort and satisfaction of nurses are influenced by the leadership style that is implemented in the nursing profession, leadership positively affects job satisfaction. A servant leader is more suitable for clinical administration of Millennial nurses, according to (Faller and Gogek, 2019), because he or she prioritizes employees and encourages their development and success.…”

Section: The Influence Of Leadership On Job Satisfactionsupporting

confidence: 85%

The Mediating Role of Job Satisfaction on the Influence of Organizational Culture, Leadership, Emotional Intelligence Towards ICARE-Performance at St. Carolus's Hospital

Ides,

Yohana

2024

Intl. J. Rel.

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The purpose of this study is to examine how emotional intelligence, leadership, and organizational culture affect nurses' job happiness and performance. This study employed quantitative methodologies, including path analysis, process data analysis by Andrew Hayes including 135 respondents, and linear regression analysis techniques. According to research, Organizational Culture has a significant impact on ICARE-Performance but not on Job Satisfaction; Leadership has a positive and significant effect on Job Satisfaction but not on ICARE-Performance; Emotional Intelligence has a positive and significant impact on both Performance-ICARE and Job Satisfaction; Job Satisfaction has a positive and significant effect on ICARE-Performance; and Job Satisfaction mediates Leadership on ICARE-Performance but not Organizational Culture and Emotional Intelligence.

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Section: The Influence Of Leadership On Job Satisfactionsupporting

confidence: 85%

The Mediating Role of Job Satisfaction on the Influence of Organizational Culture, Leadership, Emotional Intelligence Towards ICARE-Performance at St. Carolus's Hospital

Ides,

Yohana

2024

Intl. J. Rel.

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“…The correlation between authentic leadership and job satisfaction of teachers in public elementary schools in Tapin Tengah District, Tapin Regency, is in line with the results of research by (Betül Ayça , 2020; Mawaddah et al 2021; Srivastava, 2022) which state that authentic leadership has a positive and significant effect on job satisfaction .…”

Section: A the Direct Link Between Principal Authentic Leadership And...supporting

confidence: 85%

“…The correlation between authentic leadership of school principals and organizational commitment in Public Elementary Schools in Tapin Tengah District, Tapin Regency, is in line with the results of research (Srivastava, 2022;Yasni, et al, 2022) which states that authentic leadership can increase affective commitment and have a positive effect on organizational commitment.…”

Section: E the Direct Correlation Between Principal Authentic Leaders...supporting

confidence: 83%

The Correlation of Authentic Leadership to Teacher Job Satisfaction through Organization Climate and Organizational Commitment as Variable Intermediaries in Public Elementary Schools in the Tapin Tengah Subdistrict Tapin District

Ulfah,

Aslamiah,

Sulaiman

2023

IJSSHR

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This study aims to analyze the direct and indirect correlation between authentic leadership, organizational climate and organizational commitment to teacher job satisfaction in Public Elementary Schools in the Tapin Tengah District, Tapin Regency. The method used in this research is a quantitative research method. The population of this study was 154 teachers with a sample of 112 teachers. The data collection instrument is a questionnaire that has fulfilled the validity and reliability test requirements. Data analysis to test the hypothesis using path analysis (path analysis). The results of this study are that there is a direct correlation: (1) authentic leadership of the principal and job satisfaction of 0.298, (2) organizational climate and job satisfaction of 0.386, (3) organizational commitment and job satisfaction of 0.352, (4) authentic leadership of the principal and organizational climate of 0.715, (5) authentic leadership of school principals and organizational commitment of 0.668 and indirect correlations: (6) authentic leadership of principals and job satisfaction through organizational climate of 0.271, (7) authentic leadership of principals and teacher job satisfaction through organizational commitment of 0.231.

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“…Consumers have more trust in those employees who are able to explain to them all the steps they need to take in order to benefit from quality e-banking services, who can explain to them the risks they can take or even the costs they can bear. In this way, one can speak of an "employee performance" (Ahmed et al, 2016) or even a "social glue" (Srivastava & Mohaley, 2022). In the presence of such people, consumers will be more open and will develop positive behavioural intentions related to the use of e-banking services.…”

Section: Discussionmentioning

confidence: 99%

The Effect of Trust in Banking Institutions on Behavioural Intentions for E-Services

Drugă

2024

TSEJ

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The adoption rate of electronic banking services (e-services) by consumers has increased significantly in recent years. For example, in the European Union, according to EUROSTAT data, the rate of individuals using the internet for internet banking increased by more than 25% between 2012 and 2023 (Eurostat, 2024). This may be due to several factors: the evolution of technology, the COVID-19 pandemic period, the time needed to complete a transaction, the availability of services, etc. The main objective of this paper was to assess whether trust in banking institutions can influence consumers' behavioural intentions when discussing the use of e-services. The following dimensions were considered to measure trust in the banking unit: Ability, Integrity, Benevolence (Bhattacherjee, 2002). A scale with the following dimensions was also used to measure behavioural intentions: loyalty, switch, pay more, external response (Zeithaml et al., 1996). The relationships were tested both between the "trust" and "behavioural intentions" dimensions taken as a whole and between the "trust" dimension taken separately and the "behavioural intentions" dimension taken as a whole. To achieve the objective of this study, the author collected data from 500 respondents in Romania via an online questionnaire. The surveys were conducted between April and August 2022. Partial least squares (PLS-SEM) was used for data analysis. The PLS-SEM results confirmed the significance of three out of four direct relationships. For one of the hypotheses, the dimension "integrity" was removed from the proposed conceptual model due to preliminary tests. These findings can help credit institutions to take various measures to increase public trust in such institutions and encourage the use of e-banking services. The areas targeted by these measures include: financial education programmes; corporate social responsibility (CSR) campaigns; transaction security; quality of banking staff; and transparency of credit institutions. For future research, it would be valuable to know what results can be obtained in other geographical areas. It is recommended to adapt and create new scales that can measure trust in companies and consumer behavioural intentions. These tools can help companies develop in their industries.

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Role of Trust in the Relationship between Authentic Leadership and Job Satisfaction and Organizational Commitment among Indian Bank Employees

Cited by 5 publications

References 106 publications

The Mediating Role of Job Satisfaction on the Influence of Organizational Culture, Leadership, Emotional Intelligence Towards ICARE-Performance at St. Carolus's Hospital

The Mediating Role of Job Satisfaction on the Influence of Organizational Culture, Leadership, Emotional Intelligence Towards ICARE-Performance at St. Carolus's Hospital

The Correlation of Authentic Leadership to Teacher Job Satisfaction through Organization Climate and Organizational Commitment as Variable Intermediaries in Public Elementary Schools in the Tapin Tengah Subdistrict Tapin District

The Effect of Trust in Banking Institutions on Behavioural Intentions for E-Services

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