2009
DOI: 10.1108/00400910910987174
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Role of social software tools in education: a literature review

Abstract: PurposeThe purpose of this paper is to provide a review of literature on the role of Web 2.0 or social software tools in education.Design/methodology/approachThis paper is a critical and comprehensive review of a range of literature sources (until January 2009) addressing the various issues related to the educator's perspective of pedagogical effectiveness of social software tools.FindingsThe paper provides insights about the: educational goals of using social software tools; benefits to the students, educator… Show more

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Cited by 115 publications
(90 citation statements)
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References 7 publications
(9 reference statements)
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“…Researchers propose that SNS have the potential to improve learning experiences in a variety of ways, including improving communicative efficiency (Towner & Muñoz, 2011), providing positive social transformations (Gallon, 2010;Levickaitė, 2010), facilitating openness (Roblyer, McDaniel, Webb, Herman, & Witty, 2010), and fostering learner participation, community building, and social presence (Lee & McLoughlin, 2010;Minocha, 2009). Despite such promising possibilities, scant empirical evidence on the applications of SNS in educational contexts exists (Greenhow, 2011;, which prevents researchers from being able to advocate for educational SNS use from a position of empirical certainty.…”
Section: Introductionmentioning
confidence: 99%
“…Researchers propose that SNS have the potential to improve learning experiences in a variety of ways, including improving communicative efficiency (Towner & Muñoz, 2011), providing positive social transformations (Gallon, 2010;Levickaitė, 2010), facilitating openness (Roblyer, McDaniel, Webb, Herman, & Witty, 2010), and fostering learner participation, community building, and social presence (Lee & McLoughlin, 2010;Minocha, 2009). Despite such promising possibilities, scant empirical evidence on the applications of SNS in educational contexts exists (Greenhow, 2011;, which prevents researchers from being able to advocate for educational SNS use from a position of empirical certainty.…”
Section: Introductionmentioning
confidence: 99%
“…As Minocha (2009a) observed, this is because the educational landscape of social software is just beginning to emerge. Further, Minocha (2009b) cautioned that it may be difficult to trust the quality of voluntary contributions without authentication. We believe we have addressed both of these issues in our positive psychology course.…”
Section: Findings and Discussionmentioning
confidence: 99%
“…The term Web 2.0, often referred to as social software or social media (Boyd & Ellison, 2007), includes a range of software tools which enable users to share information with other users (Minocha, 2009b). These tools include blogs, a contraction of 'web-based logs', which are online journals in which a writer publishes a series of chronological entries or posts that can be updated on a regular basis (Farmer, Yue, & Brooks, 2008).…”
Section: Web 20 Technology: Blogsmentioning
confidence: 99%
“…Thus this could be viewed as a challenge to schools to encourage uptake and usage of ePortfolios (Minocha, 2009) particularly when linked to CPD.…”
Section: Purposementioning
confidence: 99%