2022
DOI: 10.1016/j.matpr.2021.11.146
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ROLE of cloud computing and its impact on consumer behavior in financial sector

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Cited by 4 publications
(3 citation statements)
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“…The level of customer satisfaction is highly dependent on the quality of a product or service, therefore, it is necessary to analyze the frequency distribution or grouping to get customer satisfaction. The grouping of data in question is the dimensions of product quality, price dimensions, service quality dimensions, emotional factors dimensions, and cost and convenience dimensions (Agarwal et al, 2021;Vemula et al, 2021).…”
Section: Introductionmentioning
confidence: 99%
“…The level of customer satisfaction is highly dependent on the quality of a product or service, therefore, it is necessary to analyze the frequency distribution or grouping to get customer satisfaction. The grouping of data in question is the dimensions of product quality, price dimensions, service quality dimensions, emotional factors dimensions, and cost and convenience dimensions (Agarwal et al, 2021;Vemula et al, 2021).…”
Section: Introductionmentioning
confidence: 99%
“…(Bamburry 2015) explained that Drones are also used by food delivery organizations to deliver products in less time. (Ercan 2010) demonstrated Cloud computing is achieving organizational goals with the use of cloud technology, it includes servers, data centers, software, and analytics over the internet to provide flexible resources, and economically beneficial Vemula et al (2022) have explained the whole world is enhanced with new technologies and that people are familiar with digital cash transactions, stock trading, insurance, and digital bills these all tend to increase the amount of data. Tiwari et al (2018), stated that big data is the technology that collects the right data and utilizes this data to solve the different issues that occur in the industries of different types of sectors such as manufacturing, education, and health services.…”
Section: Introductionmentioning
confidence: 99%
“…The study of consumer behaviour centres on the way individuals make decisions to leverage their available power summers (time, money, effort) to buy consumer-related goods (Francis & Sarangi, 2022;Xu et al, 2022). Consumer behaviour is the act that directly engages in the acquisition, consumption, and end of products/services, including the processes that precede and follow action (Cruz-Cárdenas et al, 2019;Vemula et al, 2021). Consumer behaviour is the study of the units and decision-making processes involved in the acceptance, use and purchase, and determination of goods, services and ideas.…”
Section: Introductionmentioning
confidence: 99%