“…To date, many studies have identified the demands of role as burnout antecedents (Kokkinos, 2007;Peeters, Montgomery, Bakker & Schaufeli, 2005), since both role conflict and role ambiguity have been positively associated with this occurrence (Collins, 2000;Papastylianou, Kaila & Polychronopoulos, 2009;Schaufeli, Bakker, Heijden & Prins, 2009;Tunc & Kutanis, 2009). Role conflict is defined as the incongruity of expectations associated with a role (Kahn, Wolfe, Quinn, Snoek & Rosenthal, 1964); this can also be experienced when a person is expected to behave in a way that violates their personal values (Brewer & Clippard, 2002).…”