ROI or Bust: A Glimpse into How Librarians, Publishers, and Agents Create Value for Survival

Abstract

Economic survival and the relationships between librarians, publishers, and subscription agents were the themes of this presentation exploring the related needs and goals of the library community. Each of the presenters contributed a perspective on how organizations are dealing with the opportunities and challenges to add value for their patrons and customers.

The development of LibGuides at Cape Peninsula University of Technology Libraries and the impact of the COVID-19 lockdown on their usage

“…These studies establish the use and value of LibGuides as instructional tools in teaching information literacy skills (Chiware, 2014;Kolah and Fosmire, 2010;Mokia and Rolen, 2012;Mooney, 2012;Skelly et al, 2013;Strutin, 2008;Yelinck et al, 2010). Several studies look at the support value of LibGuides for distance learning programmes and curricula (Dobbs et al, 2013;Gonzalez and Westbrock, 2010;Neves and Dooley, 2011;Smulewitz et al, 2013). Studies by Fry (2014: 2), Griffin and Lewis (2011: 5), Little et al (2010: 440), and Neves and Dooley (2011: 94) explore the use and value of LibGuides as promotional and marketing tools for library information resources.…”

“…Studies by Fry (2014: 2), Griffin and Lewis (2011: 5), Little et al (2010: 440), and Neves and Dooley (2011: 94) explore the use and value of LibGuides as promotional and marketing tools for library information resources. Other studies look at how LibGuides have been used in managing e-resource subscriptions like aggregated databases, e-books and e-journal collections (Bausman et al, 2014;Dobbs et al, 2013;England and Fu, 2011;Smulewitz et al, 2013), and indicate that they are a useful tool for collection development and analysis (Bangani et al, 2019).…”