Risk Perception and Risk Communication: Benefits of Dentist-Patient Discussions

Gerbert, Barbara; Bleecker, Thomas; Saub, Edward

doi:10.14219/jada.archive.1995.0177

Cited by 3 publications

(1 citation statement)

References 11 publications

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“…15 Indeed, dentists are aware of their own lack of knowledge and training in social and communication skills. 26 In a more recent American study 27 27 that dentists should provide skilful dentistry, and also communicate articulately and clearly with patients, showing them that they are cared for; this could help in the reduction of perceived risk. -Patient satisfaction.…”

Section: General Health Decision-making Processmentioning

confidence: 99%

Perceived risk and consumer decision making related to health services: a comparative study

Ashford

Cuthbert

Shani

2000

J of Philanthropy and Mktg

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It is acknowledged 1 that with the development of services marketing specifically related to health services comes a need to understand the aspects of consumer risk behaviour. This paper examines differences in perceived risk between health services, general services and goods and will seek to substantiate and develop a previous US study, 2 utilising a quantitative methodology with repeated measures and nested factors. The conclusions support the hypotheses that there are significant differences in perceptions of social and psychological risks when purchasing health services.

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Section: General Health Decision-making Processmentioning

confidence: 99%

Perceived risk and consumer decision making related to health services: a comparative study

Ashford

Cuthbert

Shani

2000

J of Philanthropy and Mktg

View full text Add to dashboard Cite

show abstract

Health Behavior Research and Oral Health

Gift

White

1997

Handbook of Health Behavior Research IV

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Risk Communication in Rural Special Education

Bull¹,

Kimball

1997

Rural Special Education Quarterly

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Risk communication, a methodology adapted from environmental science, is proposed as a method of communication which has a rich history of use and research in other disciplines. This methodology is recommended for those in rural special education programs who communicate with parents and teachers in the more remote districts. Coming from risk decision making literature, risk communication is part of that process described as: (a) hazard identification, (b) hazard assessment, (c) risk assessment, (d) risk management, (e) risk analysis, and (f) risk communication. Each of these processes is described using rural special education examples. Additionally, risk communication factors, psychological and socioeconomic/cultural factors, are explored. Processes for improving risk communication from presentation style, trust development, reliability, outrage prevention, evaluation of communication and personal/cultural factors are also explored.

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Risk Perception and Risk Communication: Benefits of Dentist-Patient Discussions

Cited by 3 publications

References 11 publications

Perceived risk and consumer decision making related to health services: a comparative study

Perceived risk and consumer decision making related to health services: a comparative study

Health Behavior Research and Oral Health

Risk Communication in Rural Special Education

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