Revisiting Ethnography in Organizational Communication Studies

Taylor, Bryan C.; Barley, William C.; Brummans, Boris H. J. M.; Ellingson, Laura L.; Ganesh, Shiv; Herrmann, Andrew F.; Rice, Rebecca M.; Tracy, Sarah J.

doi:10.1177/08933189211026700

Cited by 8 publications

(3 citation statements)

References 70 publications

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“…As the name already conveys, it is predominantly based on text, but allows the integration of different software applications such as Microsoft Sharepoint and SAP. This study's research approach draws on ethnographic methodologies and hence aligns with recent forms of performing ethnographic fieldwork in organizations (Czarniawska, 2007;Nicolini, 2007;Taylor et al, 2021). In fact, scholars in organizational ethnography have already pointed at the challenges involved when studying distributed information systems in contemporary organizations which call for an increasing reflexivity and adjustment of established methods (Henriksen, 2002;Bruni, 2005;Dirksen, Huizing and Smit, 2010;Akemu and Abdelnour, 2020).…”

Section: Setting the Scene: Research Context And Methodologymentioning

confidence: 99%

Exploring the intranet as a change agent: On the sociomaterial entanglement of intranet technology, internal branding and everyday work

Schönian

2023

CLaW

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Internal and corporate branding have become prevalent strategies in the field of human resource management. They aim to promote employee commitment and identification with the company through its brand. However, scholars in critical management studies have highlighted the exercise of normative control through these measures. Using the example of an intranet implementation in the context of a company merger in the telecommunications industry, the article examines the branding strategies on the intranet and, furthermore, shows how it prompts employees to constantly reflect on and evaluate the different types of content and related work practices on the intranet. As becomes apparent, in the way the branding content competes with other, to employees more relevant information on the intranet, it is constantly being devaluated. In this manner, the intranet becomes an ambivalent carrier of branding practices, effectively resulting in employees undermining management’s call to identify with the new company brand through the intranet. Nevertheless, the article highlights the ability of employees to overlook irrelevant content as a positive quality of the intranet. It argues for a greater understanding of everyday work in addition to a further integration of employees into change management projects.

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Section: Setting the Scene: Research Context And Methodologymentioning

confidence: 99%

Exploring the intranet as a change agent: On the sociomaterial entanglement of intranet technology, internal branding and everyday work

Schönian

2023

CLaW

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“…Vincent (2018) describes the self-care strategies she developed to manage the compassion fatigue she experiences while working with immigration detainees. Finally, Taylor et al. (2021) highlight the traumatic experiences of engaging in organizational ethnography, serving as a warning to scholars embarking on research in dangerous contexts.…”

Section: Introductionmentioning

confidence: 99%

Shit happens. How do we make sense of that?

Jané

Fernandez²,

Hällgren³

2022

QROM

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PurposeThe purpose of this paper is to reflect upon how encountering trauma unexpectedly in the field informs the doing of fieldwork.Design/methodology/approach A reflexive essay approach was adopted to explore traumatic incidents in extreme contexts. Written vignettes, interviews, field notes and information conversations served as the bases for reflections.FindingsFour themes arose from the reflections (Bracketing, Institutional Pressure, Impact on Research and Unresolvedness). It was suggested that researchers engaged in extreme context research, and management and organization studies scholars engaged in dangerous fieldwork more broadly, are under institutional pressure to continue work that may put themselves in harm's way. Traumatic experiences also shape and reflect the researcher's identity, which informs choices about current and future research projects.Research limitations/implicationsIt was suggested that scholars will benefit from reading the accounts of others to reduce the burden of isolation that can accompany traumatic field experiences.Originality/valueExploring single traumatic events enabled in engaging with trauma encountered unexpectedly and directly in the field. The reflections reveal the effects of psychological and physical trauma on researchers, and highlight how trauma impacts the research process.

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“…This might be the most difficult part of the "auto" criteria in autoethnography. Again, "while first person positionality is a necessary component of autoethnography, it is not sufficient" (Taylor et al, 2021), which brings us to the second criteria, the "ethno. "…”

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confidence: 99%

The Future of Autoethnographic Criteria

Herrmann

2021

International Review of Qualitative Research

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Recently Szwabowski argued that we should not have any criteria by which to judge, evaluate, or review autoethnographic texts. While there are dangers of conformity whenever criteria are utilized, criteria can also act as a guide. Here, I cover the autoethnography triad of auto-, ethno-, and -graphy as the three main criteria for a work to be considered autoethnographic. I argue that criteria do not necessitate exclusion nor does it necessarily end dialogue. Criteria can act as a way to guide and edify the voices of future autoethnographers, including those who are working in different mediums such as animation, film, and photography.

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Revisiting Ethnography in Organizational Communication Studies

Cited by 8 publications

References 70 publications

Exploring the intranet as a change agent: On the sociomaterial entanglement of intranet technology, internal branding and everyday work

Exploring the intranet as a change agent: On the sociomaterial entanglement of intranet technology, internal branding and everyday work

Shit happens. How do we make sense of that?

The Future of Autoethnographic Criteria

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