“…Relationship with drivers and barriers exposed by Peña-Montoya et al (2015b) Integration of the RL in the supply chain strategy ID3, ED1, EB2, EB3, EB5 RL management as a key process in the business ID4, IB1, IB3, IB2 Holistic approach of supply chain ID3, ED1, EB1, EB2 Clear objectives of the RL management ID1, ED3, ED4 Alignment with the business objectives ID2, ID4, ED3, IB1, IB3, IB4, EB3 Employees and shareholders ID1, ID2, IB1 Infrastructure and equipment ID2, ED2, IB2, EB4 Environmental management ID1, ID4, ED2, ED3, ED4, IB4 MM: maturity model; RL: reverse logistics.…”