Reuse-oriented redesign method of used products based on axiomatic design theory and QFD

Du, Yanbin; Cao, Huajun; Xiang, Chen; Wang, Bentao

doi:10.1016/j.jclepro.2012.08.032

Cited by 60 publications

(16 citation statements)

References 15 publications

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“…Although its use in the PSS context is scarcely documented (Kimita et al 2010;Hosono et al 2011), we believe that the use of the Axiomatic Design (AD) method can be very beneficial to provide an effective analysis of the PSS functional requirements, providing independent modules of PSS components. The main reasons of this assumption rely on this tool's recognized properties, allowing engineers to create synthesized solutions in the form of products, processes or systems that satisfy perceived needs through mapping and clustering Moreover, the AD integration with the QFD method augments the effectiveness of the latter, providing independent solutions (Kulak, Cebi, and Kahraman 2010;Du et al 2013). This can reduce the occurrence of design conflicts (Pimapunsri and Tichkiewitch 2013), which in this study are regarded from the independence standpoint.…”

Section: Pss Modularizationmentioning

confidence: 99%

PSS modularisation: a customer-driven integrated approach

Fargnoli

Haber

Sakao

2018

International Journal of Production Research

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The shift from product ownership to integrated solutions (Product-Service Systems (PSSs)) is expected to lead to a higher customer satisfaction in many cases compared to providing products and services separately. PSS providers are required to add more value to the products they offer, as well as to augment and diversify the services related to these products. To deal with this complex task, the paper proposes a practical methodology to support manufacturers in designing services related to the proper functioning of their products fulfilling customers' needs and expectations. This approach is based on the synergic use of Quality Function Deployment for PSS (QFDforPSS), Axiomatic Design (AD), and the service blueprint tools, providing a correlation between the customers' expectations, the PSS components, and the PSS modules. The methodology was verified by means of a service modularization for PSS at a company operating in the biomedical sector. While the proposed approach needs to be validated through further studies in different contexts, its positive results in reducing both the risk of overdesigning and the possibility of creating design conflicts can contribute practically to the scientific knowledge on the development of integrated solutions.

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Section: Pss Modularizationmentioning

confidence: 99%

PSS modularisation: a customer-driven integrated approach

Fargnoli

Haber

Sakao

2018

International Journal of Production Research

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“…A partir de necessidades encontradas através de entrevistas com clientes e de características de qualidades do produto definidas internamente, a empresa pode fazer o cruzamento destas informações dentro da primeira matriz do QFD, conhecida como casa da qualidade. Esta pode ser considerada o núcleo do QFD, onde os requisitos do cliente são convertidos em características funcionais dos produtos de forma eficiente, usando a matriz de relacionamento da casa da qualidade (DU, et al 2013). Em seguida é feito o desdobramento dos requisitos de projeto em características do produto ou serviço.…”

Section: Desdobramento Da Função Qualidadeunclassified

Aplicação Da Ferramenta QFD Na Indústria De Artefatos De Concreto

Reis

Mallmann

Carvalho

et al. 2017

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Visto que a satisfação do cliente é a chave para o sucesso, é necessário ficar atendo as suas necessidades, para poder oferecer um produto que possa supri-las. As necessidades do cliente podem ser traduzidas em forma de requisitos de qualidade, que devem estar claros para a organização, possibilitando a tomada de ações no sentido de corrigir possíveis desvios. Baseado neste preceito, o QFD (Quality Function Deployment) encontra cada vez mais espaço na indústria, à medida que se observa o acirramento da competitividade entre as empresas e o aumento do nível de exigência dos consumidores. O objetivo deste trabalho é propor a implantação da ferramenta QFD em uma empresa produtora de artefatos de concreto, situada na região do Vale do Rio Pardo no estado do Rio Grande do Sul, promovendo um aumento nos diversos aspectos de qualidade de seu principal produto, postes de concreto para utilização em redes de transmissão de energia. Para elaboração da matriz QFD, utilizou-se um questionário estruturado aplicado aos principais clientes, com perguntas fechadas de múltipla escolha sendo que ao final do estudo os atributos identificados como de maior relevância para a tomada de ações de melhoria na qualidade foram a resistência do concreto e a armadura.

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“…The performance of remanufactured lathes can be the same as, or even better than, a new lathe. A remanufactured lathe may require only 40%-60% of the manufacturing cost of a new lathe [26]. To illustrate the proposed method for remanufacturing process planning, a company that remanufactures used C6132 lathes bed was considered.…”

Section: Illustrative Examplementioning

confidence: 99%

A Case-Based Reasoning Method for Remanufacturing Process Planning

Zhou

Jiang

Zhang

et al. 2014

Discrete Dynamics in Nature and Society

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Remanufacturing is a practice of growing importance due to its increasing environmental and economic benefits. Process planning plays a critical role in realizing a successful remanufacturing strategy. This paper presents a case-based reasoning method for remanufacturing process planning, which allows a process planner to rapidly retrieve, reuse, revise, and retain the solutions to past process problems. In the proposed method, influence factors including essential characteristics, failure characteristics, and remanufacturing processing characteristics are identified, and the local similarity of influence factors between the new case and the past cases is determined by nearest neighbor matching method, and then the vector of correction factor for local similarity is utilized in the nearest neighbor algorithm to improve the accuracy and effectiveness of case searching. To assess the usefulness and practicality of the proposed method, an illustrative example is given and the results are discussed.

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Reuse-oriented redesign method of used products based on axiomatic design theory and QFD

Cited by 60 publications

References 15 publications

PSS modularisation: a customer-driven integrated approach

PSS modularisation: a customer-driven integrated approach

Aplicação Da Ferramenta QFD Na Indústria De Artefatos De Concreto

A Case-Based Reasoning Method for Remanufacturing Process Planning

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