“…Firstly, larger banks may be more concerned about enjoying a 'quiet life' than with increasing financial access (Mitchell & Onvural, 1996). Secondly, bigger banks are not exclusively associated with economies of scale and could also be linked with considerable diseconomies of scale, which engender inefficiencies in terms of poor organisation, coordination and management (Berger et al, 1987;Noulas et al, 1990;Mester, 1992;Clark, 1996;Karray & Chichti, 2013). Finally, big banks could be using information sharing offices to increase their profit margins (Brown & Zehnder, 2010;Boateng et al, 2016).…”