Retracted: Human factors of knowledge sharing intention among taiwanese enterprises: a preliminary study

Abstract

Knowledge management (KM) is very important in the business world of today. The Taiwanese government has recognized the importance of KM in helping small and medium enterprises (SMEs) to innovate through both their internal core competencies and external resources. They have the KM promotion project to combine resources from the information service industry and the academic sector in order to assist SMEs, and have been attempting to introduce the process of KM since 1993. The motivation, opportunity, and ability (MOA) framework has been applied to study how this MOA availability drives knowledge sharing in large enterprises. This study investigates the factors or barriers that influence the intention of knowledge sharing in Taiwanese SMEs through the MOA framework. It should help business managers identify the motivational elements that can encourage investment in it, and then propose pragmatic suggestions for introducing KM initiatives in order to reinvigorate the numbers of KM‐implementing SMEs in Taiwan. © 2012 Wiley Periodicals, Inc.

Themes of study in manufacturing strategy literature

“…A growth of interest in PPC as well as accounting and costing may be attributed to the rise in complexity that organizations face today (Ivert and Jonsson, 2010;Vrabic and Butala, 2012). Similarly, a growth of research interest in human resources management may be attributed to a diversity of skills and worker knowledge requirements (Stratman et al, 2004;Gavetti, 2005;Tseng et al, 2012) that are important to meet the challenges of the future manufacturing enterprise. Research topics in the future may include HR and manufacturing BPs, developing human-resource capabilities and knowledge, the influence of technologies on human capital, human choices in distributed organizations, and human choices in relation to the competitive priorities of innovation, servitization, and solution orientation.…”

Understanding the Antecedents and Consequences of Live Chat Use in Electronic Markets

“…First introduced in the social marketing literature (MacInnis and Jaworski 1989;MacInnis et al 1991), the MOA framework contends that the behavior of consumers is determined by the dimensions of motivation (M), opportunity (O), and ability (A) (Gruen, Osmonbekov, and Czaplewski 2007). This theoretical lens has been applied to examinations of the antecedents of consumers' advertisement information processing (MacInnis et al 1991), knowledge-sharing behavior among employees (Siemsen, Roth, and Balasubramanian 2008), and customer-to-customer information exchange (Gruen et al 2007;Tseng, Chang, and Chen 2012). This theory has been adapted by Strader and Hendrickson (1999) to guide their electronic market research in the field of information systems (IS).…”

Understanding the Antecedents and Consequences of Live-Chat Use in E-Commerce Context

“…Traditionally originating from the social marketing literature (MacInnis and Jaworski 1989; MacInnis et al 1991), the MOA framework proposes that the behavior of consumers is determined by their motivation, opportunity, and ability (Gruen et al 2007). This theoretical framework has been applied to examine the antecedents of consumer's advertisement information processing (MacInnis et al 1991), knowledge-sharing behavior among employees (Siemsen et al 2008), and customer-to-customer information exchange (Gruen et al 2007;Tseng et al 2012). In information systems (IS) research, Strader and Hendrickson (1999) adapted this theory to guide the electronic market research.…”