Rethinking the Semantic Annotation of Services

Abstract

Abstract. This work extends and enhances existing semantic service models by involving users and by including service metadata related to the user's view of the service and their behaviour. We borrow ideas and extend the models and practices for the annotation of Web content and information resources that has recently become popular in widely-used social platforms. Users are encouraged to describe in their own terms the services they use. Our approach strengthens user participation in the Web and more generally in the service industry by providing service metadata, which are later used as a form of lightweight userside semantic annotation of services. This annotation is provided explicitly by the users and/or implicitly by identifying patterns in the users' behaviour. This type of service annotation acts supplementary to the service descriptions provided by the service providers and is linked to the actual use of the services. Finally, we harvest the collected metadata and use it for facilitating discovery and clustering of services, as well as to enable service recommendations and matchmaking with users' profiles.

Personalized manufacturing service recommendation using semantics-based collaborative filtering

“…For example, Loutas et al (2010) emphasized user participation in the Web and more generally in the service industry by providing service metadata, which can be used as a form of lightweight user-side semantic annotation of services. This annotation is provided explicitly by the users and/or implicitly by identifying patterns in the users' behavior.…”

Towards a Supporting Framework for Public Web Service Efficient Reuse: A Model Based on Social and Collective Usage Experience

“…They are then apt to comment such services on functional or non-functional aspect. Such feedbacks are recommended as supplementary semantics of Web services and can be served to enhance the discoverability and the recommendability of those services (Loutas et al 2009;Petrie 2009;El-Goarany et al 2008). Other users would consider if a service can be reused in their application based on the other usage experiences.…”

On improving service provision through the use of customer-centric semantic service models

“…RDF or XML, implementors of our service models can reuse existing classes and properties for implementing the conceptual elements of this model. For example, a customer can be modelled in RDF using properties from the ISA Core Person Vocabulary, 12 while a service provider can me modelled as a Formal Organisation from W3C's Organisation Ontology 13 .…”