Research in the semiconductor factory: Insights into experiences and contextual influences

Deploying Robots in a Production Environment: A Study on Temporal Transitions of Workers’ Experiences

“…The experiences that result from these interactions in turn may influence motivation, compliance and performance and are, thus, relevant to investigate in order to improve them. This work was extended by Wurhofer et al [30], who explored workers' everyday experiences and contextual influences on it in a semiconductor factory. In general, industrial contexts pose a variety of challenges and restrictions, for instance, fieldwork must not impact work practices [3], [27].…”

Insights from User Experience Research in the Factory: What to Consider in Interaction Design

“…There, we aim to research contextual interaction from different viewpoints, e.g., understanding users in contexts or designing interfaces and interactions for challenging environments. For example, we already stressed the importance of UX in the factory [25] and provide initial insights on workers' everyday experiences and contextual influences on it [44].…”

“…Initially, we followed a holistic perspective on UX in order to get an understanding of the heterogeneity of the contextual constraints and conditions in the cleanroom and the task diversity of different workers (e.g., operators, shift leads, maintainers) in this area. By applying qualitative methods like contextual inquiry, interviews, probing, or creative workshops (e.g., [17], [18], [25], [27], [41], [44]), we gained a comprehensive picture of workers' routines and experiences.…”

“…Workers' tension and perceived pressure induced by the interaction [8], [23], [25], [27], [31], [44]…”

“…Workers perceived influence on the system's actions [7], [30], [31] Perceived Usefulness Utility attributed to interacting with the system [7], [23], [27], [32], [40], [44]…”