“…Traditionally, walkthrough tours have been recorded using interviews and questionnaires only (Foulds, Powell, & Seyfang, 2013;Powell, 2009). Videoing the participants using their PV controls enabled the researchers to analyse occupants behaviour when using their controls (Zeisel, 2016), identifying action possibility 'scripts' inherent in the PV meters and inverters, as decided by the provision actants, and what these 'scripts' afforded their occupants. This helped to understand how specific decisions made by provision actants influenced occupant interaction subsequently (Stevenson & Rijal, 2010), and what practical knowledge, skills, perceptions and problems occupants had when interacting with their PV controls in a real context (Pink & Leder Mackley, 2013;Spinney, 2009).…”