Relationship transparency for partnership enhancement: an intellectual capital perspective

Su, Hwan Yann; Fang, Shih Chieh; Young, Chaur Shiuh

doi:10.1108/08858621111156449

Cited by 12 publications

(7 citation statements)

References 34 publications

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“…Transparency can enable stakeholders to better understand the process of logistics and the value created for them. It can induce honesty, professionalism and sincerity, which in turn enhance public trust along with the willingness to continue and enhance the funds by donors [41].…”

Section: Humanitarian Logistics (Hl) Performance Efficiency and Effementioning

confidence: 99%

“…Kabra and Ramesh [37] argued that transparency is a fundamental enabler for public trust and the bridge in setting up relation between victims and organizations. Su and Young [41] claimed that transparency increases public trust, competitive advantages and prevent misunderstanding. On the other hand, Baraibar et al [44] stated that organizations always face a tradeoff between transparency and secrecy that effects their reputation, competitiveness, and performance.…”

Section: Public Trustmentioning

confidence: 99%

“…The primary benefit of a transparent organization is public trust [31]. Transparency increases public trust and prevents misunderstanding [41], whereas, without trust, transparency is insufficient [31]. The positive relationship in the SC between trust and performance has been recognized in various industries, such as the automotive, computer, furniture, printing, electrical component and electronic industries [73][74][75].…”

Section: Public Trustmentioning

confidence: 99%

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The Role of Transparency in Humanitarian Logistics

2019

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Human suffering has increased in recent years owing to increased intensity ad frequency of disasters. These are expected to further increase in the coming years due to climate change. Although natural disaster risks to humans cannot be completely eliminated, they can be minimized through efficient and effective humanitarian logistics (HL). Considering the importance of HL in reducing the impacts of disasters through fair distribution, this study aims to address the following question: “How can the performance, efficiency and effectiveness of HL be improved through transparency?” The primary data were collected through an online structured questionnaire from the employees participating in relief operations in Pakistan. This specific research model is reflective. Therefore, a covariance-based structure equation model (CB-SEM) based on confirmatory factor analysis (CFA) with SmartPLS software was used. The study tested the items’ reliability, discriminate validity, goodness of fit, and psychometrical soundness of the hypothesized model. The study results indicate that the relationship between predictor variables (disclosure, clarity, accuracy, corporate governance, decision making and accountability) and the response variable (effective HL) is mediated by public trust. Furthermore, the study suggests that public trust plays an imperative role in enhancing the performance, efficiency and effectiveness of HL. In addition, first, the study findings are expected to be beneficial for all stakeholders of disaster risk management, especially for governments, donors and humanitarian organizations (HOs), because they are persistently seeking strategies to assist victims. Second, most importantly, this study raises awareness of the need to carefully evaluate decisions related to the fair distribution of relief items. Third, the structure of this article reveals research gaps and promising areas for further research. This article provides a deeper understanding of transparency in HL using empirical data, which has not been explored before.

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Section: Humanitarian Logistics (Hl) Performance Efficiency and Effementioning

confidence: 99%

Section: Public Trustmentioning

confidence: 99%

Section: Public Trustmentioning

confidence: 99%

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The Role of Transparency in Humanitarian Logistics

2019

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“…It should be stressed that this review paper does not address the question of whether or not IC causes value, as assumed in the ICM literature, but until recently [74–77] not empirically studied. Also we are not focusing on all possible effects of measuring IC, for example, the question whether or not it is profitable to engage in ICM activities, a question that has recently received some attention in the literature [59, 78, 79]. The focus here is more specifically on causal effects of measuring IC on organizational knowledge.…”

Section: From Measurement To Organizational Knowledge: Issues Of Cmentioning

confidence: 99%

Rethinking the liaisons between Intellectual Capital Management and Knowledge Management

Hendriks

Sousa

2012

Journal of Information Science

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Intellectual Capital Management (ICM) and Knowledge Management (KM), two highly popular topics in current management discussions, are often bracketed together. The common understanding of ICM is that concepts of measurement, reporting and valuation most distinctively define this perspective, whereas KM connects debates about organizational knowledge with possibilities and limitations of management. That raises the question of how the management focus on knowledge in KM discussions is connected to the valuation and measurement approaches of ICM. An extensive review of the literature shows that knowledge plays a background role in Intellectual Capital (IC) measurement discussions. Referral to knowledge as an intangible asset appears more rhetorical than based on in-depth understanding of what knowledge as an organizational resource or capability is or is not. More particularly, the predominant view of knowledge in IC measurement discussions is a neo-functionalist, possession approach, even if flow elements of knowledge are used to supplement stock elements. Critical understanding of knowledge, for instance, as practice-based dispute, are virtually absent from the ICM discussions. What the blind spots identified in the review highlight is that ICM and KM discussions, which are presently mostly developed in isolation, should set up more meaningful and elaborated liaisons than are currently established. Two important areas for building such liaisons include (1) the perusal of the contextual, possibly disputed and power-related nature of knowledge in relation to measurement and (2) developing a systematic approach to understanding what measuring or not measuring does to organizational knowledge.

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“…[33,34] stated that logistical transparency is an antecedent [35], i.e., a fundamental enabler [27] to public trust, especially when any scandal occurs [35], and also plays a key role in connecting and forming relationships between victims and organizations [27]. Similarly, transparency enhances public trust and understanding [36] while without trust, transparency is not sufficient [33]. [37] found that greater transparency can empower the decision-makers to take better quality of decisions, which further leads to public trust.…”

Section: Introductionmentioning

confidence: 99%

Integration of Internet-of-Things With Blockchain Technology to Enhance Humanitarian Logistics Performance

et al. 2021

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There has been incredible interest in Internet-of-Things (IoT) and blockchain technology (BCT) around the world and across sectors. Following great achievement in the other sectors, the implementation of IoT and BCT have gained great interest in Humanitarian Logistics (HL) at many levels despite remaining in an earlier stage. The profit and non-profit organizations both are under increasing worldwide pressure for transparency, with donors and governments calling for enhanced transparency and information exchange in the humanitarian sector. This study, which is based on transactive memory systems (TMS) theory perspectives, proposes a study framework to understand "how can the transparency, public trust, and coordination in HL be improved through the integration of IoT with BCT?". We framed and tested six research hypotheses, using data collected from Humanitarian Organizations (HOs) employees. We have applied a Covariance-based structure equation model (CB-SEM) with confirmatory factor analysis (CFA). This study results confirm that our all hypotheses were supported. The research results show that the association between explanatory variables (i.e., IoT and BCT) and the response variables (i.e., public trust and coordination) is mediated by transparency. This study provides substantial and valid contributions to the literature on IoT, BCT, transparency, public trust and coordination. This study proves that transparency plays a crucial role in enhancing public trust, coordination, and ultimately HL performance through the integration of IoT with BCT. The study results could be helpful for all the stakeholders of disaster risk management since they are insistently looking for strategies to support afflicts. Our study is a good candidate solution to raise awareness of fast, fair, and safe HL to reveal research gaps and provide opportunities for future research. The study will provide an enormous understanding of IoT and BCT in HL, which has not been investigated empirically before.

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Relationship transparency for partnership enhancement: an intellectual capital perspective

Cited by 12 publications

References 34 publications

The Role of Transparency in Humanitarian Logistics

The Role of Transparency in Humanitarian Logistics

Rethinking the liaisons between Intellectual Capital Management and Knowledge Management

Integration of Internet-of-Things With Blockchain Technology to Enhance Humanitarian Logistics Performance

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