2020
DOI: 10.1016/j.jen.2020.04.005
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Relationship of the Built Environment on Nursing Communication Patterns in the Emergency Department: A Task Performance and Analysis Time Study

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Cited by 9 publications
(6 citation statements)
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“…In addition, the nursing work environment in the emergency department is a busy and complex environment in which various professional staff members have both horizontal and vertical relationships [14]. Leadership, response/teamwork, and resourcing are especially important to provide high-quality care in this nursing environment [15], and in this organizational system, the head nurse is the most frequent contact in the vertical relationships of emergency department nurses.…”
Section: Introductionmentioning
confidence: 99%
“…In addition, the nursing work environment in the emergency department is a busy and complex environment in which various professional staff members have both horizontal and vertical relationships [14]. Leadership, response/teamwork, and resourcing are especially important to provide high-quality care in this nursing environment [15], and in this organizational system, the head nurse is the most frequent contact in the vertical relationships of emergency department nurses.…”
Section: Introductionmentioning
confidence: 99%
“…Working in EDs requires collaboration between healthcare workers from different professions in the delivery of patient care, with frequent interaction between staff members to communicate patient and related information [ 50 ]. However, the contextual complexity of the high-risk, time-constrained ED environment segregates caregivers from one another and presents a challenge to optimal interprofessional information exchange that is often interrupted and fragmented [ 11 , 51 , 52 , 53 ]. Poor communication wastes time and is associated with inefficient patient care, loss of information, jeopardized patient safety, and lower job satisfaction [ 12 , 13 , 54 ].…”
Section: Discussionmentioning
confidence: 99%
“…Coupled with the role played by the built environment and the functional need to care for multiple patients simultaneously, this contributes to scatter caregivers, who must work as a team and in close vicinity to ensure quality care and a timely and seamless process. It also prevents accurate, synchronous communication [ 11 ] and safe collaborative emergency care [ 12 , 13 ]. Up to 80% of healthcare professionals’ time in the ED is spent on communication in addition to any other tasks actively being performed at the same time, such as medication handling [ 14 ].…”
Section: Introductionmentioning
confidence: 99%
“…The design of spaces can have an impact on patient's well-being and also on the quality of patients care [39]. For example, features like physical environment attributes (i.e., layout, location, ambient conditions, equipment) can have substantial impacts on both patients' comfort [34,35,38,44,46] and staff satisfaction and performance [32].…”
Section: Design Features and Amenitiesmentioning
confidence: 99%