Relationship between tourism and heritage from a tourist perspective: synergy, complementarity and antagonism

Cho, Hyo Dan

doi:10.1080/13683500.2021.2001441

Cited by 6 publications

(4 citation statements)

References 51 publications

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“…The structural equation model (SEM) is a statistical research method, which is widely used to analyze linear relationships between observed and latent variables, or between latent variables. It has been widely applied in tourism research to investigate constructs such as value, satisfaction, and post-trip behavior intention, yielding substantial empirical support [5,6,18]. In terms of product and service satisfaction, a research model is built by extending the American Customer Satisfaction Index (ACSI) according to the characteristics of heritage tourism [23].…”

Section: Theoretical Frameworkmentioning

confidence: 99%

“…However, the relationship between heritage and tourism has not been fully explored from a tourist's perspective [5]. This paper employs the well-established SEM research method and develops a model of "perceived value", "perceived enjoyment", "visit satisfaction", and "post-visit behavioral intention" regarding architectural heritage sites based on ACSI.…”

Section: Introductionmentioning

confidence: 99%

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How Visitors Perceive Heritage Value—A Quantitative Study on Visitors’ Perceived Value and Satisfaction of Architectural Heritage through SEM

Chen

2023

Sustainability

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In a time when heritage conservation is coordinated with tourism and urban renewal to achieve sustainable development, value is considered as the intrinsic factor of heritage protection, utilization, and management. From the perspective of visitors, this article aims to delve into the key factors of the perceived value of architectural heritage and their relationship with the value types, via structural equation modeling (SEM). This article constructs a research model of the perceived value, perceived enjoyment, visit satisfaction, and post-visit behavioral intention of architectural heritage, based on the American Customer Satisfaction Index (ACSI). The data for the analysis were 271 eligible questionnaires obtained from an anonymous random sample of visitors to architectural heritage sites in Guangzhou, Guangdong (Canton) Province, China. The results show that visitors’ perception of architectural heritage value does not follow the value types proposed by experts, but is based on a comprehensive assessment of personal perceptions. Meanwhile, visitors’ perceived value mainly depends on the artistic value, although the historical value is recognized by experts as dominant, and visitors prefer historical stories that are intertwined with culture. The results also reveal that, as with the perceived value, the perceived enjoyment, which was rarely considered in heritage conservation and management in the past, has a considerable positive impact on visit satisfaction, and can also improve visitors’ perceived value. The proposed theory model and research results can serve as a valuable reference for cultural heritage management and for operators of cultural heritage tourism destinations, and can also provide new ideas and methods for heritage value research.

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Section: Theoretical Frameworkmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

How Visitors Perceive Heritage Value—A Quantitative Study on Visitors’ Perceived Value and Satisfaction of Architectural Heritage through SEM

Chen

2023

Sustainability

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“…While numerous studies have delved deeper into the value connotations and typologies of industrial heritage from the perspective of experts, relatively few have explored the evaluation of industrial heritage transformation from the standpoint of the majority of tourists [30]. From the viewpoint of tourists, the connection between industrial heritage and tourism has not yet been thoroughly investigated [31]. Simultaneously, in the evaluation content of the reuse of industrial heritage, most scholars have shifted their focus from assessing the condition of industrial heritage after reuse and the externalities brought about by reuse [32] to the subjective experiences of individuals after the reuse of industrial heritage.…”

Section: Introductionmentioning

confidence: 99%

An Evaluation Study on Tourists’ Environmental Satisfaction after Re-Use of Industrial Heritage Buildings

Han,

Song,

Zhao

2024

Sustainability

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As a witness to history, industrial heritage embodies the cultural, technological, and economic values of a particular era. Transforming it into a cultural and creative park can imbue new functions and vitality, supporting and promoting sustainable urban development. This paper focuses on the Mili Cultural and Creative Park in Quanzhou as its research subject. Through interviews and questionnaire analyses from the perspective of tourists, five evaluation factors are extracted: spatial environmental elements, social cultural elements, landscape and greening elements, supporting facilities elements, and transportation and location elements. An analysis of tourist satisfaction using the semantic differential method reveals a higher satisfaction with spatial environmental elements, social cultural elements, and landscape and greening elements, while satisfaction with supporting facilities elements and transportation location elements is low. Additionally, the modified IPA method is employed for the analysis, revealing poor overall performance in supporting facilities elements and transportation and location elements. In subsequent efforts, priority should be given to improving the quantity and reasonable distribution of garbage cans, organization of events in the park, traffic conditions outside the park, parking around the park, and park accessibility. The aim is to further optimize the environment after the reuse of industrial heritage, enhance tourist satisfaction, and promote urban sustainability.

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“…On the one hand, imbued with profound historical and cultural value, heritage has provided fertile ground for tourism development [19,20]. On the other hand, despite potential conflicts such as those concerning authenticity preservation and heritage inheritance [21], tourism has indeed offered positive feedback for heritage [5] and significantly broadened the domain of its production [7,22]. Within this context, the key aspects of the heritage domain, namely "thematic" and "spatial" [23], have undergone reconstruction.…”

Section: Introductionmentioning

confidence: 99%

The Practice Characteristics of Authorized Heritage Discourse in Tourism: Thematic and Spatial

Jin,

Hou,

Kong

2024

Land

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Under the influence of tourism and globalization, heritage production presents a new landscape. As a crucial framework for interpreting heritage, Authorized Heritage Discourse (AHD) has profound significance in discussing its practice characteristics in this context. Taking cities along the Jiangsu–Zhejiang section of the Grand Canal as a case study and drawing upon policy text, this study explores the practice characteristics of AHD in the tourism context. Results indicate that the thematic practices of AHD encompass protection and management, ecological construction, cultural production and inheritance, touristification, infrastructure and services, and marketing and cooperation, forming a clustering pattern with touristification as the central theme. The spatial characteristics manifest as multi-scale practices ranging from global to regional to local, each corresponding to diverse thematic characteristics. This study deepens the understanding of AHD in tourism and advances the research progress of heritage tourism. It also provides practical references for the utilization of urban heritage and the management of heritage tourism.

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Relationship between tourism and heritage from a tourist perspective: synergy, complementarity and antagonism

Cited by 6 publications

References 51 publications

How Visitors Perceive Heritage Value—A Quantitative Study on Visitors’ Perceived Value and Satisfaction of Architectural Heritage through SEM

How Visitors Perceive Heritage Value—A Quantitative Study on Visitors’ Perceived Value and Satisfaction of Architectural Heritage through SEM

An Evaluation Study on Tourists’ Environmental Satisfaction after Re-Use of Industrial Heritage Buildings

The Practice Characteristics of Authorized Heritage Discourse in Tourism: Thematic and Spatial

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