An Evaluation Study on Tourists’ Environmental Satisfaction after Re-Use of Industrial Heritage Buildings

Abstract

As a witness to history, industrial heritage embodies the cultural, technological, and economic values of a particular era. Transforming it into a cultural and creative park can imbue new functions and vitality, supporting and promoting sustainable urban development. This paper focuses on the Mili Cultural and Creative Park in Quanzhou as its research subject. Through interviews and questionnaire analyses from the perspective of tourists, five evaluation factors are extracted: spatial environmental elements, social cultural elements, landscape and greening elements, supporting facilities elements, and transportation and location elements. An analysis of tourist satisfaction using the semantic differential method reveals a higher satisfaction with spatial environmental elements, social cultural elements, and landscape and greening elements, while satisfaction with supporting facilities elements and transportation location elements is low. Additionally, the modified IPA method is employed for the analysis, revealing poor overall performance in supporting facilities elements and transportation and location elements. In subsequent efforts, priority should be given to improving the quantity and reasonable distribution of garbage cans, organization of events in the park, traffic conditions outside the park, parking around the park, and park accessibility. The aim is to further optimize the environment after the reuse of industrial heritage, enhance tourist satisfaction, and promote urban sustainability.