“…Furthermore, Lee et al () performed a confirmatory factor analysis (CFA) with an adequate fit to the data that reinforced a five‐factor model. The Cronbach's alphas of the domain subscales indicated good internal consistency, with scores ranging from .80 to .86 for Exhaustion, .73 to .81 for Incompetence, .83 to .85 for Negative Work Environment, .61 to .83 for Devaluing Client, and .67 to .84 for Deterioration in Personal Life (Lee et al, ; Lee, Cho, Kissinger, & Ogle, ; Puig et al, ). With the data from this study, the Exhaustion (α = .90), Negative Work Environment (α = .86), and Deterioration in Personal Life (α = .81) subscales produced good internal consistency, whereas the Incompetence (α = .76) and Devaluing Client (α = .70) subscales produced acceptable internal consistency.…”