Relationship between how nurses resolve their conflicts with doctors, their stress and job satisfaction

Tabak, Nili; Koprak, Orit

doi:10.1111/j.1365-2834.2007.00665.x

Cited by 87 publications

(92 citation statements)

References 27 publications

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“… 2) Nurses should be educated on the significance of cooperation, collaboration and effective ways of resolving conflict. This should include collaboration with higher education institutions of nursing to include conflict resolution and relationship building as part of the nursing curriculum [27]. Such interdepartmental collaboration with the nursing department and inter-institutional collaboration with colleges of Medicine to do the same with the medical curriculum would likewise do well with the medical department to promote conflict prevention and management.…”

Section: Resultsmentioning

confidence: 99%

“…It was posited that conflict among nurses can likewise be a reason for nurses to adopt passive avoidance, to reduce their working hours and even consider leaving the profession [26]. Increased job turnover, eroding job commitment, DOI: 10.9790/1959-0603014560 www.iosrjournals.org 58 | Page absenteeism, an increase in the frequency of grievances and increased occurrence of thoughts to leave the profession were common among nurses undergoing conflict with physicians and that passive avoidance was a conflict resolution strategy commonly adopted by nurses in such a conflict-laden and stressful environment [27]. With respect to conflict among nurses and physicians, the conflict resolution strategies of avoidance and compromise are commonly used to remedy conflict on an interim basis [2].…”

Section: Discussionmentioning

confidence: 99%

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Conflict and Conflict Resolution among the Medical and Nursing Personnel of Selected Hospitals in Hail City

Alshammari¹,

Dayrit²

2017

IOSR JNHS

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Section: Resultsmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Conflict and Conflict Resolution among the Medical and Nursing Personnel of Selected Hospitals in Hail City

Alshammari¹,

Dayrit²

2017

IOSR JNHS

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“…[4] They can also be attributed to personal differences such as gender, educational gap and socio-economic state, misunderstanding and incompatibility, and the recent decision of nurses to undertake greater responsibilities. [5] Meanwhile, evidence shows that successful nurse-physician relationship is associated with positive attitudes of nurses and physicians towards patients, and consequently higher quality of health care. [6] A study in Egypt revealed that physicians were more satisfied than nurses with their relationships, but they perceive their relationships with nurses as superior and subordinate.…”

Section: Introductionmentioning

confidence: 99%

Nurses and physicians point of view regarding causes of conflict between them and resolution strategies used

Akel

Elazeem

2015

Clinical Nursing Studies

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Nursing is profession based on collaborative relationships with clients or patients and colleagues. Nurses who effectively deal with conflict demonstrating respect for their clients, their colleagues and the profession. This study was aimed at comparing between nurses and physicians point of view regarding causes of conflict between the first party and resolution strategies used. An analytic cross-sectional design was used in this study which was carried out in various medical departments and intensive care units at Ain Shams University Medical Hospital. A convenient sampling method was used to include 132 nurses and 139 physicians in this study. The researcher used two self-administrative questionnaires namely the conflict causes questionnaire and Thomas-Kilmann conflict mode instrument (TKI). Results demonstrates statistically significant differences between nurses and physicians in five out of the seven categories of factors that may cause conflict between them. The accommodative strategy was the most used by both nurses and physicians. The study concluded that the conflict resolution strategy most commonly used by both categories is the "accommodating strategy". The study recommends that health professionals must develop communication and interpersonal skills and understanding of causes, approaches and strategies of conflict management.

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“…[8] Tensions in professional relationships have always been available, but the development and expansion in nurses' roles, decisionmaking abilities, expertise and scope of practice have exacerbated the tensions. [9] Given the significance of communication and collaboration between physicians and nurses for improving the quality of patient care, nurses-physicians communication issues in developing countries are available. Therefore, this study was conducted to study communication issues between nurses and physicians.…”

Section: Introductionmentioning

confidence: 99%

The relationship between physicians and nurses in hospitals affiliated with Zanjan University of Medical Sciences, Iran

Mahmoodi

Tahrekhani²

2017

JNEP

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Introduction: The establishment of a healthy relationship between healthcare professionals is required for resolving healthcare issues. The professional relationship between physicians and nurses are quite decisive and vital factor for patient care. Therefore, the purpose of this study was to examine the quality of relationship between physicians and nurses in hospitals affiliated with Zanjan University of Medical Sciences, Iran. Methods: In this descriptive-analytic study, a cross-sectional method was used. Nurses working in hospitals affiliated with Zanjan University of Medical Sciences, Iran were selected randomly. A demographic data and a 32-item questionnaire related to the professional relationship between physicians and nurses were used for data collection. Of 160 nursing staff 96 nurses returned the questionnaire. Descriptive and analytical statistics were used for data analysis via the SPSS software. Results: About 75.8% of the nurses were female and 76.8% held a bachelor's degree. Also, 86.4% of them had rotational shift works. Many of them (66.2%) held below 15 years of work experience and 59.5% received no reward to make a relationship with physicians. Moreover, 76.8% of the samples mentioned that non-existence of fixed work shifts and extra shifts created stressful and tedious conditions leading to ineffective nurse-physician relationships. Conclusions: There were major shortcomings within nurse-physician relationships. Hence, the promotion of physicians' knowledge on nurses' career and nurses' welfare is required for advancing professional relationships between nurses and physicians.

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Relationship between how nurses resolve their conflicts with doctors, their stress and job satisfaction

Abstract: Both nurses and physicians should be made more aware of the conflicts between them and better trained to understand how they can be constructively resolved.

Cited by 87 publications

References 27 publications

Conflict and Conflict Resolution among the Medical and Nursing Personnel of Selected Hospitals in Hail City

Conflict and Conflict Resolution among the Medical and Nursing Personnel of Selected Hospitals in Hail City

Nurses and physicians point of view regarding causes of conflict between them and resolution strategies used

The relationship between physicians and nurses in hospitals affiliated with Zanjan University of Medical Sciences, Iran

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