Relational Coordination in the Footwear Manufacturing Value Chain of the Province of Tungurahua, Ecuador

Margalina, Vasílica María; Gaibor, Marcela Karina Benítez; Mesías, Juan Pablo Martínez; Meza, Estefanía de las Mercedes Zurita

doi:10.1007/978-3-319-94709-9_35

Cited by 6 publications

(1 citation statement)

References 15 publications

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“…Beyond health care, a study of accounting firms found that while relational coordination was not associated with employee productivity, it was positively associated with the relative market performance of firms (Fu, 2014). In footwear manufacturing, relational coordination between manufacturers, suppliers, and customers was associated with greater trust, commitment, and satisfaction but not with lower costs (Margalina et al, 2019). These null or negative findings suggest that the relationship between relational coordination and efficiency outcomes may be moderated by task complexity or the level of uncertainty.…”

Section: Efficiency Outcomesmentioning

confidence: 99%

Revisiting Relational Coordination: A Systematic Review

Bolton

Logan

Gittell

2021

The Journal of Applied Behavioral Science

131

154

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Work is increasingly complex, specialized, and interdependent, requiring coordination across roles, disciplines, organizations, and sectors to achieve desired outcomes. Relational coordination theory proposes that relationships of shared goals, shared knowledge, and mutual respect help to support frequent, timely, accurate, problem-solving communication, and vice versa, enabling stakeholders to effectively coordinate their work across boundaries. While the theory contends that cross-cutting structures can strengthen relational coordination, and that relational coordination promotes desired outcomes for multiple stakeholders, the empirical evidence supporting the theory has not previously been synthesized. In this article, we systematically review all empirical studies assessing the predictors and outcomes of relational coordination published from 1991 to 2019. We find evidence supporting the existing theory and discuss how that evidence supports expanding the theory from a linear structure–process–outcomes model to a dynamic model of change. An agenda for researchers and practitioners is proposed.

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Section: Efficiency Outcomesmentioning

confidence: 99%

Revisiting Relational Coordination: A Systematic Review

Bolton

Logan

Gittell

2021

The Journal of Applied Behavioral Science

131

154

View full text Add to dashboard Cite

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Type of Relationships and Their Management Towards Quality and Performance in the Textile and Apparel Industry

Lavín¹

2020

Management and Inter/Intra Organizational Relationships in the Textile and Apparel Industry

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Relations within the textile and apparel industry have varied considerably in recent years. New modes of relationship management and the emergence of new international actors have altered traditional concepts. In the chapter, the authors study the reflection of these variations in inter-organizational and intra-organizational relations, especially by reviewing 42 articles reported in journals and conference proceedings from the ISI Web of Knowledge database, finding 28 articles on the subject mentioned. A classification of the 28 articles has been made based on their context, their sources of results, the stakeholders that appear, and their final results. The contributions are shown in each of the two areas mentioned and which is the most studied. Later on, an account is made of the main theoretical bodies mentioned in the articles, and finally, it is observed that while marketing and supply chain management, belonging to inter-organizational relations are widely mentioned, intra-organizational relations have less value, especially in the question of human resources.

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The Quality of Relationships When Business Association Is a Prerequisite to Obtain Benefits From Public Institutions

Margalina

Carrasco

Molina

2020

Management and Inter/Intra Organizational Relationships in the Textile and Apparel Industry

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The objective of this chapter is to measure the levels of relational coordination and their impact on partners' satisfaction and perceived benefits at business associations belonging to the apparel industry of Tungurahua, Ecuador, that receives benefits from public institutions. For this purpose, two business associations from a footwear local fair and two associations from a textile and apparel fair were analyzed. Interviews were conducted with the presidents of these associations, and a survey was applied to their partners. Results show that these business associations must still work on the improvement of their relational coordination levels, especially on shared knowledge. Relational coordination has also been found to be positively correlated with satisfaction and perceived benefits. The results of this research have implications for business associations and public institutions that want to develop social capital through associativity with the aim of improving the competitivity of SMEs of the textile and apparel industry.

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Relational Coordination in the Footwear Manufacturing Value Chain of the Province of Tungurahua, Ecuador

Cited by 6 publications

References 15 publications

Revisiting Relational Coordination: A Systematic Review

Revisiting Relational Coordination: A Systematic Review

Type of Relationships and Their Management Towards Quality and Performance in the Textile and Apparel Industry

The Quality of Relationships When Business Association Is a Prerequisite to Obtain Benefits From Public Institutions

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